The generative AI technology has been through a cycle of media buzz, disappointment and disillusionment. 

The investment firm is partnering with Appian, a low-code software company, to ramp up automation.

The move reflects banks' cautiousness when faced with new technology that could introduce risks or spark regulation.

The government set forth five principles companies should follow when they use artificial intelligence. Chintan Mehta, CIO of strategy, digital and innovation at Wells Fargo, shares how one of the largest banks does it.

An AI framework released by the National Institute of Standards and Technology this week is the government's advice on coping with pitfalls and making the software trustworthy.