Government officials must address the policy questions raised by the use of artificial intelligence in credit decisions.

Failure to recognize the importance of artificial intelligence, mobile banking and other evolving technology would be a serious misstep.

The lumbering pace of product development is one of the typical drags on large bank technology firms, while nimble startups can seemingly launch new offerings overnight.

Provenance Blockchain, recently spun off from Mike Cagney's Figure Technologies, says it can help lenders trim 70% of mortgage settlement expenses through speedier processing and paperwork reduction.

Barclays has been highly active and aggressive in payments innovation on its home turf, giving it insight into which of its projects could find footing as it expands in the U.S.

The artificial intelligence engine will handle simple queries directly, feed information to customer service reps for others and analyze all calls.

David Tyrie, the bank’s new head of digital banking, discusses plans to offer customers constant course corrections and its new Life Plan product, and the latest on the virtual assistant Erica.

Mastercard is expanding its Girls4Tech education outreach program with new partnerships, and tightening the focus on subjects broadly in demand in the payments industry.

Cathy Bessant, Bank of America’s chief operations and technology officer, offers her takeaways from the first meeting of the Council on the Responsible Use of Artificial Intelligence. She also shares some challenges banks are facing with cyberattacks and data encryption.