Twenty lenders from across the country are participating in Underwriting for Racial Justice, a collaborative effort to develop new criteria that will enable marginalized borrowers to gain access to credit.

Some of the biggest names in banking have started using large language models to organize their institutional knowledge, but use cases like chatbots remain experimental.

AI and machine learning are the future of banking and financial services. Regulators and policymakers need to keep the pace.

One area of focus for the bank is using advanced artificial intelligence to detect business-email compromise. The payment messaging network Swift and online gambling host Caesars are also using AI to stop people from gaming their systems.

The two companies will work together on software and services for joint clients.

The technology that powers ChatGPT can sift through and even synthesize massive amounts of data, though it must overcome doubts over reliability, transparency and regulatory risk before it can be harnessed to conduct useful research.

New York is seeking to procure a supercomputer to run artificial intelligence systems and gain a deeper understanding of the technology for more effective regulation. 

The bank's subsidiary TravelBank is countering the many fintechs that are entering its market.

An employment attorney shares how to make sure AI hiring tools follow policies and regulations.

Small-business owners need more help from financial services companies when it comes to making major decisions about their companies' future.