The online lender has deployed new software designed to spot security risks early, especially the kind of cloud-data issues that led to the Capital One-Amazon breach.

Firms that create virtual assistants for financial institutions are training their bots to answer questions about the pandemic and relieve phone lines from a barrage of customer calls.

A combination of digital and cloud capabilities, data gathering and regulatory experience should give smaller banks an edge over nonbanks.

Leveraging AI and machine learning can help credit unions focus on doing what they do best: forging connections with members.

Anand Talwar, deposits and consumer strategy executive at Ally Bank, and Jody Bhagat, president of the Americas for Personetics, explain how their technology collaboration has evolved from a virtual assistant to customized, real-time "insights" for customers.

While the global coronavirus outbreak may be grounding corporate travel to a near standstill, leading travel companies and fintechs are continuing to hone AI-based payments platforms to reduce the problem of corporate travel fraud.

Many new artificial intelligence and machine learning methods used for underwriting are not fully equipped to predict defaults.

A managed services approach can help payment firms and fintechs pick the best open source projects, says Asset Control's Mark Hermeling.

Bankers cannot say that real-time doesn’t matter or that the status quo is fine, according to Neocova's Sultan Meghji and Kelsey Weaver.

Artificial intelligence has given merchants and banks handling payment data a fighting chance against fraud because it essentially pits machine against machine in compiling data and establishing prevention algorithms.

Payment firms and fintechs can use open source and the cloud for a potent innovation combo, says Asset Control's Mark Hermeling.

Duplicates can take many different forms and can be difficult to find in a manual review process, says AppZen's Josephine McCann.

Banks are so caught up in the newest technology trends that they lose sight of the need to build a talented workforce and a purpose-driven organization.

How New York became Wells Fargo's new center of power; banks walk fine line in preparing for a coronavirus outbreak in U.S.; bankers on Bernie's electoral chances and whether a Sanders presidency would pose a threat; and more from this week's most-read stories.

The technology can quickly sift through and analyze contracts, nondisclosure agreements and other legal documents, says InCloudCounsel's Troy Pospisil.

By implementing a leading AI solution, your team can audit 100% of spend, making sure that every invoice complies with its contract terms, says Anant Kale of AppZen.

Regions, Citizens, BMO and others are adopting principles IBM unveiled at Davos.

"To wake up one day and assume everyone in America is going to be above average at math and above average rational is crazy," says Ethan Bloch, whose app is designed to help people achieve financial health.

Want to satisfy regulators and better compete with the big banks? Here's where to start.

Elizabeth Warren, Sherrod Brown and three other Democrats asked nonbank lenders to ensure they comply with fair-lending laws following a report suggesting they charge higher rates to those who have attended historically black or predominantly Hispanic colleges.