Burak Arik, founder and CEO of Maxitech, said the fintech's banking customers want to be able to offer virtual assistants for a wide array of purposes including personal financial and letting people pay their rent with a voice command.

Jelena McWilliams has signaled a thaw in the agency’s approach to industrial loan companies, but she said tech firms and other nonbanks seeking charters should face the same level of regulatory scrutiny as more traditional banks.

The high-profile Michelle Moore will step down at year-end, to be replaced by David Tyrie. More synergy between digital operations and consumer products, while maintaining financial discipline, seems to be an important priority.

With Cybersecurity Awareness Month drawing to a close, CU Journal asked experts a simple question with no easy answers.

The merger could help make open source and cloud computing more commonplace at banks. But it may have an unintended consequence as well.

RPA changes the game, enabling the automated transfer of data between different systems, and bringing significant levels of improved efficiency to the organization, writes Christine Parker, vice president and financial services industry market lead for Pegasystems.

Striking the right balance between personalization and privacy is just one challenge the startup Finn AI is grappling with as it refines the artificial intelligence behind banking through Alexa and other devices.

Executives can't adequately protect members if they aren't familiar with current auditing standards.

Banks should work to shield some customers who may otherwise be flagged or blocked by AI-powered safeguards, and consider using alternative data to expand services to the underbanked.

Cloud technology can be a boon for credit unions, but it also creates regulatory headaches and opportunities for cybercriminals.