Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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Banking apps now rank just after weather and social media in usage, according to Alice Milligan, chief digital client experience officer at Citi's U.S. Consumer Bank.
April 26 -
Banks using Zelle share the good, the bad and the indifferent of the person-to-person payment network.
April 25 -
Its is one of a number of companies that argue that taking the side of consumers can be a viable business plan.
April 24 -
JPMorgan Chase is sending signals that its homegrown blockchain, Quorum, is alive and well despite a recent shake-up.
April 23 -
The fresh funding supports the popular fintech trends of encouraging people to save money and “rebundling” alternative banking services.
April 19 -
Banks struggle to make their websites and apps a destination rather than a utility. Analyst Jacob Jegher offers some ideas for building digital relationships.
April 19 -
WebAuthn could eventually mean passwords are replaced with fingerprints and facial recognition. But how hard will it be to implement?
April 18 -
Many large internationally active U.S. banks are facing potentially hefty fines if they fail to comply with Europe's General Data Protection Regulation, which takes effect May 25 and gives consumers much more control over how their data is gathered, used and shared.
April 16 -
The addition of a personal finance app rounds out the loan and deposit-account offerings at the online lender Marcus.
April 16 -
Bank of America is investing heavily in videoconferencing at unstaffed branches, Citigroup is experimenting with gamification and Union Bank’s PurePoint Financial is going entirely paperless.
April 12
