Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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Jonathan Walker of the Center for the New Middle Class and Mark Schwanhausser of Javelin discuss ideas for helping women facing financial difficulties.
June 21 -
Savvy fintechs are providing automated advice, dashboards and financial monitoring for families of people over 50.
June 20 -
The online lender wants to provide instant payments and securitizations alongside instant loans, according to CEO Anthony Noto.
June 20 -
Three years ago the core provider Finastra sought the help of Malauzai to meet customers' cutting-edge technology demands. This week, it bought the software maker.
June 18 -
Reconciling accounts, predicting market turns and their effects on portfolios, and even answering client faxes (yes, faxes) can all be done better with artificial intelligence, the custody bank says. Experts describe it as a cutting-edge program.
June 18 -
To be future-proof, banks need data scientists, behavioral psychologists, experienced designers and community advocates, Brett King says.
June 15 -
Ellen Zimiles, global head of investigations and compliance at Navigant Consulting, shares what she's learned about testing and implementing AI in compliance departments, filing defensive SARs, and hiring the right people to maintain an AI system.
June 14 -
The bank’s AI-driven virtual assistant, which lets people quickly search transactions and cancel subscriptions and other recurring charges, was an instant hit. But BofA will have to take a number of steps to sustain erica's early momentum.
June 13 -
Women with credit scores below 700 feel more stressed about money than any other group, according to a new study. The findings suggest financial firms should cater to them with special advisory products and services.
June 12 -
Chief among the tips shared at Digital Banking 2018 were: be willing to experiment, seek out partners, rethink cost-cutting and small banks should stop making excuses.
June 11