W.B. King

From threats to potential partnerships, a panel of experts offered credit unions an inside look at fintech during the recent CUNA Technology Council conference.

Riverfront Federal Credit Union keeps the focus on an "open door" policy and ensures junior staff get plenty of face time with the executive team.

InFirst FCU heard employees' concerns when a new benefits plan wasn't working out, and that responsiveness contributed to just 3% staff turnover for 2017.

From burgers with the boss to bereavement leave, team outings, nonprofit partnerships and more, these are the best credit unions to work for with assets under $200 million, as determined by the Best Companies Group.

Industry experts weigh in on potential pros and cons of the new fintech charter and how it might ultimately impact credit unions.

Credit unions face a delicate balancing act in their technological initiatives, including satisfying members, navigating vendor contracts and more.

With more than double the amount of transactions of PayPal's Venmo service, credit union analysts expect usage of the P2P payments service to continue to rise.

Interactive teller machines and other solutions are helping credit unions improve service for members whose primary language is not English.

Aggregate data from analytic and predictive modeling is helping State Employees' Credit Union improve delinquencies and other areas.

An integrated payments and receivables solution is helping two Michigan credit unions boost engagement with small business members.

Fintech partnerships can be tricky, but for credit unions ready to make that leap, several experts have a variety of tips that can help position institutions for success.

Redwood CU's home-grown pay-by-text solution won a prestigious award recently, but the credit union is already looking at ways to build even more functionality into it.

The European Union’s General Data Protection Regulation could serve as groundwork for future U.S. rules, so analysts suggest credit unions at least begin working toward compliance.

Credit unions undergoing core conversions may stick with third-party vendors for certain services, but in some cases that can cause more harm than good.

Caroline Redmann was once flummoxed to hear herself called an "IT nerd," but today she wears it as a badge of honor.

The credit union's inaugural Lending Analytics Competition challenged University of Central Florida grad students to develop predictive models that could better interpret data.

Among the findings, credit unions may not be doing enough to protect against malware, which involved in nearly 40 percent of hacking incidents, as well as Trojan botnets and denial of service attacks.

The distributed ledger technologies CUSO has partnered with Hedera Hashgraph as part of its effort to reach 1 million users by the end of 2018.

A new survey reveals many credit unions aren't dedicating the resources they should to data analytics, which could put them at a disadvantage when the next recession hits.

Whether due to costs, growing cyber threats or other factors, a growing number of credit unions are outsourcing an important C-level security role.