BankThink

A vital first step for banks looking to grow through mergers and acquisitions is to shrink.

From offering a host of convenient self-service options to paring down your mission statements, here are steps to simplifying the member experience.

The advent of more choice for credit unions when it comes to trade groups appears to be a dialogue few industry leaders want to tackle.

Banks are losing wealthier underbanked customers to alternative lenders — an undercurrent that is halting progress in expanding credit access for all.

Goldman CEO tells the bank's shareholders he's proud of his employees' service record; former Wells CEO realizes $83 million in well-timed exercise of stock options.

The 'pays' and PayPal are among the technology companies that have build mobile wallets. As these apps add financial services, banks must consider building their own apps.

Financial advisers accused of misconduct are treated very differently depending on their gender, with women far more likely to get fired. Plus, what happens when a guy switches email signatures with his female coworker?

When one considers the available data on bank lending, there is a lot more to the story. The solid loan growth at commercial banks in recent years has been concentrated in some of the sectors that appear least in need of credit.

Using big data can help CUs improve efficiencies and reduce costs when it comes to compliance.

The industry has made great strides in faster payments over the past year. Even more cooperation among stakeholders will be needed in the year ahead.