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Customers are increasingly demanding anytime, anywhere banking.

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FUTURE READY CLIENT INVESTMENT STRATEGIES
Neel Ganu, founder and CEO, Finch

Founder and CEO Neel Ganu has crafted a mobile app through which millennials can invest and spend using the same account.

November 10

The two banks are among those deploying advanced analytics to give customers advice before they may even know they need it.

November 3
Eyal Lifshitz, CEO and co-founder, BlueVine

The challenger bank now offers small businesses checking, lending and payments services on one platform and can link them through Plaid to external bank accounts.

October 29
Donald Felix is set to become head of national banking at Citizens Financial.

Donald Felix will join the Rhode Island company in January as head of national banking. He recently was responsible for developing a personal finance management strategy for JPMorgan Chase’s consumer bank.

October 28
Celent cas-flow forecasting survey

The global bank has rolled out cash-flow forecasting tools as financial institutions race to meet urgent demands from commercial customers trying to navigate uncertain times.

October 27
FUTURE READY INNOVATION STRATEGIES

Foreign banks for years have been using technology that folds several communication and information-sharing capabilities into one platform. Now Citigroup and others here are showing interest because of the growing importance of digital in the pandemic.

October 23
In the highly commoditized world where experience is the primary differentiator, banks can no longer go it alone. Read more.
There is a big opportunity for FISs to automate critical components and move to insights-driven operations to stay ahead of the competition
Andy Hernandez, chief digital officer, Regions Bank

Over the past year, the Alabama bank has been developing new tools that analyze survey responses, phone interactions and social media posts to identify opportunities to improve digital offerings.

October 18
Ayeesha Sachedina, Ad van der Poel, Tom Durkin

Bank of America is applying a familiar arsenal — including APIs and its popular virtual assistant, Erica — to online business banking, cross-border payments and cash management in an effort to modernize those services.

October 15
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