C-suite

Richard Pillow will step down after more than four decades in the industry.

Gary Elliott will retire at the end of 2020, and the credit union has hired a search firm to help find its next leader.

Finding a balance between short and long-term needs is the main goal for future-focused leaders, said Tipalti's Chen Amit.

After dropping for the past two years, reputation scores are once again rising, thanks largely to the goodwill banks have earned by helping customers and employees weather the coronavirus outbreak.

John Collins comes to the credit union industry after spending 20 years in a variety of roles at the national bank, including helping integrate two acquisitions.

Matt Rarden is taking over at the Albuquerque, N.M.-based institution after Tom Shoemaker retired in July.

Howard Meller, most recently CEO at New York's GHS Federal Credit Union, previously worked at Bank of America and SunTrust Bank before moving to the credit union industry seven years ago.

CEO Keith Brenek plans to retire at the end of 2020, and the Texas-based institution found his successor in-house.

The Totowa, N.J.-based institution's board is working on finding a successor for Lourdes Cortez.

Barb Godin, the deputy chief risk officer and chief credit officer at the Birmingham, Ala., bank, is stepping down after a 45-year career in banking.