Consumer banking
Legislation introduced in several states would ban surcharges on Visa and MasterCard credit card purchases, potentially undercutting a concession retailers won in a proposed legal settlement.
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As banks press ahead in introducing mobile services, glitches abound. But many see phone-based banking as a game-changer as customers embrace the technology, warts and all.
February 1 -
The Federal Trade Commission determined that banks and other creditors bear responsibility for selling consumer debts to collectors that are backed by scant documentation.
January 31
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With a federal court endangering the status of its director and its second in command leaving, the Consumer Financial Protection Bureau has suddenly been forced to shift from playing offense to defense.
January 30 -
Banks want to collect more data to target offers at their card customers. One company's facial-recognition system may offer an edge, assuming it's not going too far.
January 29 -
A new chorus of "too big to jail" broke out among the masses as the president prepared to re-nominate Richard Cordray to run the Consumer Financial Protection Bureau and CapOne disclosed disappointing earnings.
January 25 -
Following a positive industry reaction to the Consumer Financial Protection Bureau's Qualified Mortgage regulation, bankers are feeling good about the prospects that the related QRM rule will bring additional flexibility.
January 24 -
Banks including Wells Fargo and KeyBank are helping online customers predict their short-term cash flows, in an effort to increase satisfaction.
January 23 -
Federal regulators are partnering up to take a close look at whether banks provide collections agencies with sufficient evidence to back up demands that consumers repay debts. The action could result in a revamping of the multi-billion dollar business.
January 22 -
Citigroup's Michael picks a team much like him, the Consumer Financial Protection Bureau weighs in on force-placed insurance and banks release good-news, bad-news earnings reports.
January 21
