Complaints against debt collectors filed with the Consumer Financial Protection Bureau dropped last month from 3,505 complaints in March to 2,816 complaints in April, a 19.7% decrease.

Fifth Third Bancorp has hired Citigroup's Melissa Stevens to the newly created position of chief digital officer and head of omnichannel banking.

Too many fintech companies are selling superficial products. Entrepreneurs need to start solving hard problems and offering real value.

PacWest Bancorp in Los Angeles is the latest bank to exit its loss-share agreements with the Federal Deposit Insurance Corp.

BBCN Bancorp in Los Angeles will rebrand itself as Hope Bancorp after buying Wilshire Bancorp. The $8.1 billion-asset BBCN also plans to change the name of its banking subsidiary to Bank of Hope after the deal closes.

Steve Streit founded the nation's largest prepaid card issuer and took it public during a long tenure as CEO. Now he's locked in a nasty fight to keep his job and defend his reputation.

As more fintech companies seek bank charters in the U.S., acquiring a community bank is one potential option.

Seattle, with great demographics and low unemployment, is an attractive market, but M&A is constrained by a dearth of locally owned banks.

The May issue of The Atlantic contains an insightful story that puts a face to one of the biggest economic issues facing this country: the erosion of household savings in America and the resulting traumatic impact on the middle class.

RushCard has agreed to a preliminary settlement of $20.5 million to resolve thousands of customer claims that their accounts were frozen last year.

Real Time Resolutions Inc. has acquired Account Outsourcing Group’s call center in Jamaica. Financial details of the deal have not been disclosed.

A new survey indicates more future college students plan to take out loans for their education and their parents are more willing to help them with the costs.

Stephen Scherr, Goldman Sachs Group's chief strategy officer, will take on the additional role of chief executive officer for banking operations.

The Office of the Comptroller of the Currency's recent white paper is a great first step in promoting innovative collaboration between banks and fintech, but companies need clearer guidelines on what regulators expect of them.

Approval from the Federal Reserve Board is all that stands between Bank of the Ozarks in Little Rock, Ark., and two acquisitions that will add $6.1 billion in assets.

The government-sponsored enterprises' risk-sharing deals are being hailed as an innovative approach for Fannie Mae and Freddie Mac to offload credit exposure to private markets. But their growing popularity is raising questions about how these transactions should be reported in financial statements.

Visa responded to a lawsuit brought this week by Wal-Mart, defending the practice of having shoppers sign for debit-card purchases and saying that's what consumers prefer to do.

BancAlliance, a network of community banks that has been snapping up loans from LendingClub, is weighing whether to suspend purchases on the online platform after the company said it's overhauling internal controls.

The pervasiveness of consumers' credit problems highlights why the Consumer Financial Protection Bureau's upcoming short-term lending rules should avoid unintended consequences.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.