Kansas City's UMB Bank has rolled out an in-house tech support program to help get its less-tech-savvy customers comfortable with digital channels. It also hopes the initiative will help it boost retention rates and perhaps even capture a larger share of the customer's wallet.

Solera National Bancorp's annual meeting is quickly shaping up to be a free-for-all.

JPMorgan Chase investment bank co-head Mike Cavanagh, one of the leading candidates to eventually succeed CEO Jamie Dimon, will become co-president of Carlyle Group. His departure is the latest, and one of the most serious, in a long string of recent senior-level exits from the country's largest bank.

Citigroup (NYSE:C) has joined the growing number of banks that have hired chief digital officers.

A recent survey shows that two-third of mutual savings banks have considered mergers and that 40% give it even odds that they will participate in consolidation in the next five years.

The U.S. government will treat Bitcoin as property for tax purposes, applying rules it uses to govern stocks and barter transactions, the Internal Revenue Service said in its first substantive ruling on the issue.

Christopher Whalen, an outspoken analyst of the banking and mortgage industries, has joined the advisory board of Weiss Residential Research, a developer of home price indexes.

The U.S. government will treat Bitcoin as property for tax purposes, applying rules it uses to govern stocks and barter transactions, the Internal Revenue Service said in its first substantive ruling on the issue.

Nearly 150 million U.S. adults are expected to be banking on their mobile devices by 2018, and lenders can roll out the red carpet with user-friendly apps and modernized branches.

Delinquent first mortgages totaled 5.65 percent of outstanding balances, down more than 22 percent year-over-year in February, according to a new report.

Ratings for the opening weekend of the NCAA Men's Basketball Tournament rose 8% from a year earlier. Several financial firms benefited from the visibility of having their names on venues that hosted games.

Washington Federal (WAFD) in Seattle has shifted a number of executive titles and responsibilities.

The CFPB says it is in the late stages of formulating new regulations for the payday lending business.

Lakeland Financial in Warsaw, Ind., has appointed Lisa O'Neill as its new chief financial officer. She joins the $3.2 billion-asset company from First Manitowoc Bancorp in Manitowoc, Wis., where she has served as CFO since 2007.

Instead of tasking one team with developing new products, give everyone – from senior management to tellers – permission to innovate continuously. Tapping those with firsthand experience of what works and what doesn't on a day-to-day basis can spur big changes.

Convergys has acquired rival call center giant Stream Global Services for $820 million.

The agency released new research that suggests it’s likely to restrict the frequency with which consumers can take out payday loans.

Let's stop talking about what we don't like and start having more productive discussions on how elected representatives, regulators, consumer groups and industry leaders can work together to foster innovation in the short-term credit market that leads to better products for the nation's consumers.

Simmons First (SFNC) in Pine Bluff, Ark., has agreed to buy Delta Trust & Banking in Little Rock, Ark.

First Financial Bancorp (FFBC) in Cincinnati has promoted Brad Ringwald to president of corporate banking. Ringwald joined First Financial in 2006 and has been the president of its specialty finance group since the unit was established three years ago.