Profiling is good. Understanding customer needs is good. Proactively recommending products and services is good. But the timing you apply to those things matters.

Credit counseling agency GreenPath Inc., a non-profit firm also doing business as GreenPath Debt Solutions, has acquired Consumer Credit Counseling Service (CCCS) of Greater San Antonio.

Bank of America should win dismissal of a Justice Department lawsuit accusing it of misleading investors about the quality of loans tied to $850 million in mortgage-backed securities, a judge said.

Wal-Mart Stores has sued Visa for allegedly conspiring with banks to fix transaction fees, the latest salvo of a multiyear legal fight between retailers and card issuers.

Top financial executives met Thursday to discuss how their industry can innovate, but most of the discussion focused on a more defensive topic: what banks and the government need to do to stave off mounting cybersecurity threats.

A former loan officer at Colorado East Bank & Trust in Lamar, Colo., has admitted to his role in a $1.2 million fraud scheme.

Los Angeles banker Maria Contreras-Sweet has been confirmed as the new head of the U.S. Small Business Administration.

FirstBank in Lexington, Tenn., is expanding its operations in Alabama by opening a Huntsville branch.

Banco Bilbao Vizcaya Argentaria has pumped $117 million into its U.S. bank to fund the purchase of online banking startup Simple.

Mortgages at the nation's largest financial institutions continued to improve for the fifth consecutive quarter at the end of last year, an indication that 2013 was a steadier year for mortgage portfolios than the quakes seen following the housing crisis.

Five banking executives, led by Lloyd Blankfein of Goldman Sachs and Richard Davis of U.S. Bancorp, made a career website's list of the most popular CEOs among employees.

Carol Galante has a challenge: Spur lenders to take more care when originating Federal Housing Administration loans, without scaring them away or causing them to hike pricing to cover the additional risk.

Federal Housing Administration Commissioner Carol Galante explains why she's encouraged lenders are lowering minimum credit scores, how manual underwriting can help overlooked borrowers and why the agency's volume is headed.

A bipartisan group of House members argues that licensed, fully lawful companies are being harmed by examiners’ increased scrutiny of online lending.

Payments processor Stripe will enable its clients to accept bitcoins as a payment option.

Volunteering at nonprofits is a good place to start, high-ranking female bank executives told attendees at a recent conference. Women also need to confront barriers head on.

Great Southern Bancorp (GSBC) in Springfield, Mo., reeled in more deposits and loans from a recent branch deal compared to what it had originally forecast.

Ally Financial Inc., the auto lender rescued by the U.S. government during the 2008 financial crisis, is helping the Treasury Department divest its stake by seeking as much as $2.7 billion in an initial public offering.

Fifth Third Bancorp (FITB) has consolidated its Indiana operations after two division chiefs in the state announced their retirements.

The Honolulu bank is collecting donations to support the Polynesian Voyaging Society's 46,000-mile, worldwide sea odyssey, which aims to raise awareness of Hawaiian heritage.