-
Built to respond to borrowers' questions about mortgage deferrals, the bot created by Salesforce is evolving and in the future could conduct transactions, handle a wide range of queries or help with emergencies.3h ago
-
More than a third fear the fallout from the coronavirus pandemic could drag into 2022 or later, and they are most worried about commercial real estate loans, according to a Promontory Interfinancial Network survey.August 10
-
-
As more consumers do business online, some deposits are being unfairly categorized as brokered, inviting burdensome regulatory scrutiny.August 7
CEOAmerican Bankers Association
-
Credit card balances declined most sharply as consumers cut back their spending due to the coronavirus pandemic and associated shutdown orders, the New York Fed said Thursday. But delinquencies also fell across all debt categories, thanks to government and lender relief efforts.August 6
-
The coronavirus pandemic has forced some branches to close, but demand for in-person advice remains strong.August 6
Consultant and Founderbankmechanics
-
Deferrals on residential mortgages and home-equity loans have been a common theme at JPMorgan Chase, Bank of America, Wells Fargo and Citigroup since the start of the coronavirus pandemic.August 5
-
The prepaid card company benefited from payments that were designed to offset the pandemic’s impact on U.S. consumers.August 5
-
-
Financial firms could lose access to data that’s critical to their businesses if Congress passes a privacy bill. To change lawmakers’ minds, they need to show how data in the right hands has the power to improve customers’ lives.August 4
Senior Policy AdvisorAllon Advocacy LLC
