logo from old version of CU Journal's "Day in the Life of Credit Unions" project
A Day in the Life of Credit Unions 2018
From working alongside members to improve their financial lives to being out in the community and making meaningful donations to a variety of causes, no day inside a credit union is slow. As Credit Union Journal has done annually for 21 years, our Day in the Life of Credit Unions project celebrates International credit Union Day by highlighting the moments that set credit unions apart. Read on for a look at this year's submissions.
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How do you take your coffee?
Greg makes coffee in the member café at Transport Mutual Credit Union’s head office in Sydney, Australia.
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Donuts, anyone?
Amanda Blair, a financial consultant at UT Federal Credit Union in Knoxville, Tenn., poses with a member who brought in donuts for the credit union’s staff.
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Keeping the lights on
Romualdo Palma, a facilities maintenance worker at Los Angeles Federal Credit Union, repairs a light fixture in the credit union’s Glendale, Calif., corporate mail room.
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Furry friends
At GNC Community Federal Credit Union in New Castle, Penn., Isabella, a staff member’s granddaughter, hugs the credit union’s canine mascot, Auggie.
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Lunch with legislators
Williston, N.D.-based Western Cooperative Credit Union co-hosts a legislator’s roundtable lunch with Dakota West CU in Watford City, N.D.
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Feeling thankful
Cheyenne, Wyo.-based Western Vista Credit Union sponsors Thankful Thursday, a grassroots fundraising organization that supports dozens of nonprofits throughout the area. Pictured, from left, are Rus West, SVP of IT; Lorrell Walter, SVP of marketing and member experience; Alf Grzegorczyk, founder of Thankful Thursdays; and Steven Leafgreen, the credit union’s president and CEO.
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That was easy!
Jess Doughty, a staffer in the TruAccess Call Center at TruChoice Federal Credit Union in Portland, Maine, answers each call by asking “How can I make your life easier today?”
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AgFed gets high tech
Some of the IT staff at Agriculture Federal Credit Union in Washington, D.C. multi-task while working across four screens at once.
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Service with a smile
Jonathan Gailey, branch manager at Peach State FCU’s Suwanee facility, assists member Sharon Perkins.
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Friendly competition
Employees at Los Angeles Federal Credit Union play a friendly game of foosball with President and CEO Richard Lie (upper right) in the Glendale corporate office lunch room.
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Happy birthday!
Dallas-based Credit Union of Texas has a “work hard, play hard” philosophy. Pictured here, member service expert Mark celebrates his birthday at the office.
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CU in the drive-thru
Linda, an assistant manager at Michigan’s Public Service CU, manages the drive-thru window with Joseph, an MSR at the credit union.
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Boning up on BSA
Staff at Lebanon, Ore.-based Linn-Co Federal Credit Union gather in the institution’s training center for their annual Bank Secrecy Act training day.
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Online test time
Kenny Gee, an operations trainer at Pelican State CU in Baton Rouge, La., takes an online course on FICO scores.
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Going "green"
Roberta, a member service representative at Michigan-based Public Service Credit Union, refills the machine that distributes cash to tellers.
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Say cheese!
The risk management department at Aventa Credit Union in Colorado Springs takes time for a quick photo.
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Making a difference for kids
At the Pleasanton, Calif., headquarters of Patelco Credit union, employees of the $6.3 billion-asset institution participate in a “monster shirt party,” where staff designed and created their own monster shirts to donate to area nonprofits for children.
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Working the table
Knoxville, Tenn.-based UT Federal Credit Union participate in the University of Tennessee Employee Benefits Fair on Sept. 20.
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Making connections
Employees at Dallas-based Credit Union of Texas connect with members to answer questions at the CU’s Connection Counter at its Ross Avenue branch.
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Turn it up!
Tennessee Valley Federal Credit Union was the presenting sponsor for the 2018 Levitt Amp Chattanooga concert series, which brought together the community for musical events. A Sept. 20 concert featuring Jason Eskridge at the Bessie Smith Cultural Center is pictured here.
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CU in school
Students work as tellers at Eau Claire, Wis.-based Royal Credit Union’s Memorial High School branch. Royal has 28-student run credit union branches located in elementary, middle and high schools throughout northwest Wisconsin and the Twin Cities metro area in Minnesota.
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Working together
Ashley Nandlall, a member account representative at Eau Claire, Wis.-based Royal Credit Union, is pictured at the teller counter with Sheila Podtburg, a secondary market analyst at Royal’s Edina, Minn. Office.
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One-on-one meeting
At Pelican State Credit Union in Baton Rouge, La., Paige Corcoran, SVP of Lending, meets with Brandy Gueho, a lending operations specialist at the CU.
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Saving lives
Clearview Federal Credit Union employees gather to donate blood at the Central Blood Bank on Sept. 20. More than 70 members of the CU’s staff participated, donating 64 units of blood.
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Keepin' it clean
A facilities manager at Insight Credit Union unloads items from a branch to return to the CU’s downtown Orlando, Fla., administrative center.
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Gotta wear shades
The staff at Fort Community CU in Fort Atkinson, Wis., pose for a photo. “Our members’ financial futures are so bright, we have to wear shades!” representatives told CU Journal.
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Making financial literacy fun
Staffers from America First CU in Ogden, Utah, visit Gibson Middle School in Las Vegas to help with financial literacy training for students.
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