Data security

Bankers, fintech entrepreneurs, regulators and other financial services players gathered in New Orleans last week to discuss the future of the industry at American Banker's Digital Banking 2016 conference. Here are some of the highlights of the conference. For more, check out the hashtag #digibank16 on Twitter.

Building on industry initiatives to ease the user experience for chip cards and increase use of contactless technology, Oberthur Technologies has developed a dual interface card in the U.S. market that combines new Visa and MasterCard specs and 'tap and go.'

Since consumers find EMV cards frustrating and difficult to use, EMV may do more to promote NFC as the preferred payment method among consumers and business owners.

Even though cybersecurity jobs can offer six-figure salaries, generous signing bonuses and other perks, banks are struggling to find people to hire.

The sheer volume of data that collected by Internet-connected "things" — cars, homes, wearable devices, and yes, refrigerators — could help deepen banks' relationships with customers. But it also adds more avenues for security breaches and raises privacy concerns.

NEW ORLEANS — Most people, if they thought about it, would admit the way digital identity is managed in the U.S. is suboptimal. Those truly in the know find much stronger words.

Discover is offering its version of Quick Chip for merchants to speed up the EMV chip card checkout process at the point of sale.

American Express has joined Visa and MasterCard in adjusting chargeback policies for merchants that have not yet migrated to chip card payments.

Retailers both online and off have noted an increase in chargebacks since the U.S. moved to microchip cards back in October. None of them are happy about it.

Most would agree the way digital identity is managed is suboptimal. But how identity should be managed, and who should manage it, are shaping up to be hotly debated questions.