Digital banking

Recipients of the 2016 FinTech Forward awards say banks and startups looking to collaborate can overcome their cultural differences by focusing on the customer experience and their complementary strengths.

November 4
2:04
Thumbnail for Video: Customer Experience Is the Tie that Binds Banks and Fintech
  • Thumbnail for Video: Why Banks Need to Be More Like Lasagna

    Banks' core systems are like spaghetti — a mess of noodles. They need to find ways to be more structured,, says Hanspeter Wolf, CEO of onboarding software vendor Appway.

    January 15
  • Thumbnail for Video: Fintechs Are Neighbors, Not Invaders

    Hanspeter Wolf, CEO of onboarding software vendor Appway, on how he defines fintech and what he sees for its future.

    January 8
  • Thumbnail for Video: Web Fraud Banking

    The huge growth of online banking, including mobile, has transformed the industry, bringing tremendous choice, flexibility and convenience to consumers and businesses. But online banking can also be a source of fraud. Watch this video and learn the real risks of web fraud to financial institutions and ways to prevent it.

    January 5
  • Thumbnail for Video: How Branches Can Shift to Digital-First Model

    Todd Barnhart, head of retail banking at PNC Financial Services Group, discusses the conversion of branches to emphasize digital banking and why it's good to teach consumers to better manage their own accounts, even at the expense of fee revenue in the short term.

    May 8
  • Thumbnail for Video: Can Bitcoin's Technology Be Severed from the Currency?

    Jeffrey Robinson, author of the acerbic "BitCon," explains how he squares his admiration for blockchain technology with his contempt for the Bitcoin currency and community in the final part of a conversation with American Banker's Marc Hochstein.

    April 22
  • Thumbnail for Video: Bitcoin Gets Credit-Union Cred

    Bitcoin companies have had a tough time getting banks to agree to give them accounts — but a New Jersey credit union has agreed to work with Tradehill, a bitcoin exchange. Is this a ray of hope for bitcoin businesses, or will most be doomed to live in exile from the mainstream financial services industry?

    August 28
  • Thumbnail for Video: Bitcoiners and Suits Mix in New York

    Bitcoin fanatics and skeptics met under the same roof at a recent event in New York. Now that the digital currency is recognized under guidance from Fincen and bitcoin users established a self-regulating organization, entrepreneurs and payments-industry veterans are finding some common ground.

    August 6