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Overdraft fees are criticized as unfair penalties for lower-income customers, but they are often better for consumers than getting purchases rejected.

Executives at the 90 institutions that made the ninth annual ranking are boosting benefits to attract new employees, amid intense competition for talent. They're also rethinking how they approach recruiting and increasing their diversity efforts.

Daily edition for November 08, 2021

Pomona Postal Federal Credit Union is the fifth institution for which the agency has taken this action this year.

Under federal law, individuals with criminal records must receive government approval to work at a bank. Leeway has been granted over the years, but now the industry plans to lobby Congress to eliminate major hiring hurdles.

Many of the consumers who embraced online and mobile channels during the pandemic are seeking help from human bankers more than ever, according to research from Cornerstone.

The Florida bank's agreement with the core provider FIS is expected to reduce annual expenses by $12 million. Analysts expect more banks to make similar moves.

Fearing government intrusion, financial institutions’ own clients rallied against the Biden administration plan for their account information to be shared with the IRS. Their involvement added weight to the industry’s opposition.

Jesse Slome is director of the American Association for Long-Term Care Insurance as well as the American Association for Medicare Supplement Insurance, both of which are headquartered in Los Angeles.

Citigroup, BNY Mellon, JPMorgan Chase and PNC are each working to enable wireless providers, public utilities and other companies to instantly receive funds from the consumers they bill.