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Market Intelligence:
AI
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Research
Industry Data
  • Paycheck Protection Program
    SBA, Treasury release more guidance on PPP loan forgiveness

    The agencies produced an application process that includes favorable interpretation of qualifying expenses.

    John Reosti Author Image
    By John Reosti
    Reporter
    May 15
  • Gig economy
    New challenger bank caters to freelancers, gig workers

    Oxygen helps customers obtain business licenses and separate their personal and business lives. Its says its services will be in demand as the pandemic accelerates a shift away from traditional jobs.

    By Miriam Cross
    Tech Reporter
    May 15
  • E-signature
    How banks are using remote notarization now that states have signed on

    Closing loans is just one way BMO Harris and other banks are looking to use online notarization. But there are obstacles to overcome before it becomes standard practice.

    By Miriam Cross
    Tech Reporter
    May 14
    remote online notary app
  • Core systems
    Bisignano’s priorities as Fiserv CEO: Bond with banks, invest in tech

    Incoming chief Frank Bisignano downplays any pressure to find $1.2 billion in cost cuts promised to shareholders from the acquisition of First Data. Instead he emphasized his track record of producing revenue growth and pledged to keep funding innovation projects.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    May 13
    Frank Bisignano, chairman and CEO, First Data
  • Digital banking
    Banks tore up digital scripts once pandemic hit

    U.S. Bancorp, Wells Fargo, WSFS and others were already deeply engaged in digital transformations before the coronavirus crisis led them to pivot — quickly.

    By Allissa Kline
    Reporter
    May 12
  • Payments
    Why Samsung is following Apple, Google into consumer banking

    In announcing its plan to offer a deposit account and debit card in partnership with SoFi, the mobile phone maker suggested that the coronavirus pandemic will accelerate consumers’ adoption of contactless payments.

    By Kevin Wack
    Banking Editor
    May 11
    Samsung is positioning its forthcoming deposit account as part of a money management platform for consumers’ cell phones.
  • Fintech
    Banks get another new challenger, this one catering to immigrants

    Stilt, which had already been offering unsecured loans to newcomers to the U.S., is working with technology and banking partners to offer them deposit accounts and debit cards.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    May 8
    Rohit Mittal, CEO, Stilt
  • Fraud
    Bankers fear massive borrower fraud in PPP

    Up to 12% of loans under the $660 billion small-business rescue program could be tied to misleading or completely phony applications, fueling concerns about lenders' potential liability.

    By Kevin Wack and Kate Berry
    May 7
    PPP loans by state
  • Work from home
    Is the coronavirus giving banks an excuse to spy on employees?

    Financial institutions have been monitoring workers' productivity at home with tracking software and webcams. Now they're mulling whether to mandate contact-tracing apps, COVID-19 testing and other practices that could raise further privacy issues.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    May 6
    Work-at-home survey
  • Robo advisors
    A 'false narrative'? Banks strike back against claims of fintech advantage

    Bankers are disputing upstarts' claims customers don't like them, noting progress that traditional institutions have made in recent years.

    sdpic.jpg
    By Suleman Din
    Technology Editor
    December 6
    From left, signage for Bank of America, Citibank and JPMorgan Chase branches.
  • Digital currencies
    Podcast ‘Wall Street’s ledger systems don’t keep honest track of who owns what’

    Caitlin Long, member of the Wyoming Blockchain Task Force, explains why the state has enacted 13 blockchain laws and what they mean for fintechs and banks.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    November 4
    Caitlin Long, a former managing director at Morgan Stanley
  • Artificial intelligence
    Bank of America's AI approach: 'Productive paranoia'

    A thorough process for approving experiments with artificial intelligence, clear philosophical principles and diverse human involvement are some of the ways BofA says it's working to ensure AI does no harm.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    October 8
    Sumeet Chabria, global business services executive, Bank of America
  • Identity theft
    How randomized Social Security numbers aided identity fraud

    Visa is leaning more heavily on its Issuers’ Clearinghouse Service to help banks combat the rise of synthetic fraud, which it attributes in part to a security measure adopted by the Social Security Administration years ago.

    moeser-michael-javelin
    By Michael Moeser
    Senior Content Strategist
    September 27
    Visa cards in shadows
  • Faster payments
    7 key learnings from PayThink 2019

    When the payments industry's decision makers gathered in Los Angeles at SourceMedia's annual PayThink conference, certain topics dominated the discussion.

    Daniel Wolfe 2024
    By Daniel Wolfe
    Interim editor-in-chief, Digital Insurance
    September 23
    Paythink 2019 signage
  • Small business lending
    Fintech's small-business lending plan will rely on banks, credit unions

    StreetShares, started as a peer-to-peer service for veterans, has added a platform intended to connect small financial institutions and underbanked companies.

    John Reosti Author Image
    By John Reosti
    Reporter
    September 22
    AB-092019-STREETSHARES.jpeg
  • Real-time payments
    Real-time payments: Are we halfway there?

    The promise of real-time payments and the reality of the market are often at odds. That’s not a bad thing — it’s a sign there are pockets of demand that weren’t originally foreseen.

    Daniel Wolfe 2024
    By Daniel Wolfe
    Interim editor-in-chief, Digital Insurance
    September 19
    Criscitiello-Carolyn-HSBCnewimage
  • Digital payments
    How some credit unions are using Amazon to their advantage

    Vibrant Credit Union sees great value in converting its members to mobile and digital payments. And days like Amazon Prime Day can be critical for its digital wallet strategy.

    Daniel Wolfe 2024
    By Daniel Wolfe
    Interim editor-in-chief, Digital Insurance
    September 19
    Amazon Prime signage
  • Digital payments
    Making Amazon work for smaller issuers

    Vibrant Credit Union sees great value in converting its members to mobile and digital payments. And days like Amazon Prime Day can be critical for its digital wallet strategy.

    Daniel Wolfe 2024
    By Daniel Wolfe
    Interim editor-in-chief, Digital Insurance
    September 19
    Amazon Prime signage
  • Data management
    Podcast Cash-flow data shows promise as predictor of credit risk

    Melissa Koide, co-founder and CEO of FinRegLab, analyzed loan data from six lenders that use cash-flow data in their underwriting. She shares what she found.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    September 17
    Melissa Koide
  • Artificial intelligence
    AI becoming part of DNA at TD

    The bank has been deploying artificial intelligence in every business line, conducting research to find out what consumers think about the technology, and holding a roundtable with experts to define "responsible" AI.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    September 12
    Canadians and AI
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

Download the American Banker app

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.