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Banks continued to downsize their retail networks and invest more in digital services last year. But they shut down fewer branches in 2023 than in recent years partly because of an M&A slowdown.
February 27 -
Version 2.0 of the Cybersecurity Framework, often cited by financial regulators, provides a structured approach to enhancing an institution's cybersecurity.
February 26 -
Auto-enrolling its membership for a credit-scoring tool offered by SavvyMoney helped Knoxville TVA Employees Credit Union nearly double approvals across its credit card, personal and auto loan portfolios in early 2023.
February 20 -
For customers who are declined through traditional underwriting models, artificial intelligence models that can take in more data take a wider lens of creditworthiness.
February 15 -
Financial institutions need to reconsider the logic and intuitiveness of their website design. They could also introduce free credit scores and capitalize on generative AI, experts say.
February 15 -
Most large banks now have a C-suite officer overseeing AI. Here's why and what such a job entails.
February 12 -
Anne Clarke Wolff, a longtime Most Powerful Women in Banking honoree, on why she left big banking to start her own investment bank advisory firm.
February 7 -
When customers are targeted directly with fake text messages that lead to account takeover, artificial intelligence, and in some cases generative AI, can play a role in fighting the fraud, experts say.
February 5 -
With tougher capital requirements looming, a number of regionals including U.S. Bancorp, Huntington and Santander are using these new instruments to share risk with nonbank investors and lighten their capital load. Experts point out the pros and cons.
February 1 -
Experts explain which features customers expect, which they love and where banks are creating a competitive edge with their apps.
February 1