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Market Intelligence:
AI
Payments
Research
  • Branch banking
    Bank branches-on-wheels diversify beyond disaster recovery

    Regions and PNC are two banks that have expanded the use of their mobile branches in recent years.

    By Miriam Cross
    Tech Reporter
    November 29
    Regions Financial portable branch
  • Payments
    Buy now/pay later lenders face a higher-stakes holiday season

    Rising interest rates and tightening consumer credit are likely to drive many consumers to use interest-free point-of-sale loans, putting BNPL fintechs' data-driven underwriting to the test.

    By Kate Fitzgerald
    Senior Editor, Payments
    November 29
    holiday shoppers
  • Regulation and compliance
    Citi, JPMorgan and Goldman to increase capital buffers in 2023: Report

    The three megabanks will see their surcharges rise by 50 basis points, according to a new analysis of regulatory data. The Federal Reserve assesses the levies as a way to compensate for the impact that the collapse of a global systemically important bank would have on the financial system.

    By Orla McCaffrey
    Staff Writer
    November 28
  • Blockchain
    Bankers design a new blockchain that works like bitcoin — but it's regulated

    A blueprint for a shared ledger for digital money would include central bank digital currencies, bank deposits and e-money from companies like PayPal — but not unsupervised cryptocurrencies.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    November 28
  • Payments
    Can Zelle's fraud-refund plan rebuild trust in its network?

    The bank-led peer-to-peer payment system reportedly wants to standardize how it handles reimbursements for fraud. The move would have to both reassure consumers and keep regulators at bay.

    By John Adams
    Executive Editor, Payments
    November 28
    Zelle in hands
  • Regulation and compliance
    BMO inks community agreement as it seeks to close Bank of the West deal

    The Canadian banking giant reached a five-year deal with community groups that includes $40 billion in investments to underserved groups. BMO aims to close its acquisition of San Francisco-based Bank of the West before the end of the year.

    By Polo Rocha
    Staff Writer
    November 28
    BMO Harris Bank
  • BankThink Foster goodwill every day, not just in the holiday season

    Feeling that your bank is truly there for you is the difference between a bank account and a banking relationship.

    November 28
    Dave Martin
    Dave Martin
  • Commercial banking
    Banks underestimate small-business owners' aversion to fees at their peril

    Entrepreneurs often call fees a drawback of their current financial institution, according to research from Arizent. Banks should focus on developing long-term relationships with these customers, rather than charging for every service, experts say.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    November 25
    Melissa-Eggleston-vertical.png
  • Book review How to fix business journalism: A very meta guide

    Wall Street reporting has left Main Street behind and you, dear banker, should be concerned. A new book, "The Future of Business Journalism," explains why.

    November 24
    Claire Williams
    Claire Williams
    American Banker
  • Fintech
    LGBTQ neobank wants to help its members navigate family planning

    Daylight, which launched less than two years ago, is building a subscription service that helps LGBTQ customers overcome the complexities of starting a family.

    By Miriam Cross
    Tech Reporter
    November 23
    Paul Barnes-Hoggett, co-founder and chief technology officer of Daylight, left; Rob Curtis, co-founder and CEO of daylight, center; Billie Simmons, co-founder and chief operating officer of Daylight, right.
  • Regulation and compliance
    Data shortcomings at Citigroup flagged in Fed-FDIC resolution plan review

    Citi was the only bank cited in the agencies' biennial review of living wills for the eight largest U.S. banks.

    Kyle Campbell, Washington bureau, American Banker
    By Kyle Campbell
    Staff writer
    November 23
    FDIC Chairman Martin Gruenberg
  • Payments
    Banks, payment companies invite more techies to their labs

    Firms like Visa, Mastercard, Barclays and JPMorgan Chase are expanding hubs and accelerators as technology experts look for new jobs and entrepreneurs look for new ideas.

    By John Adams
    Executive Editor, Payments
    November 23
    Barclays signage
  • Community banking
    ESG in its DNA: Berkshire Hills CEO on investing in the underbanked

    The Boston bank is engaged in a three-year endeavor to finance $5 billion to meet the credit needs of underserved communities. "This has to be in your DNA because you cannot fake it," CEO Nitin Mhatre said.

    By Jim Dobbs
    Deputy Editor, Community Banks
    November 23
    Nitin Mhatre
  • Politics and policy
    Red states are where the anti-ESG action is

    In the House of Representatives, Rep. Patrick McHenry wants to push regulators and bank CEOs on their ESG investments, but the real action is happening at the state level.

    Claire Williams, staff writer, American Banker
    By Claire Williams
    Reporter
    November 22
    State ESG map
  • Phishing
    To fight phishing, some banks are abandoning .com for .bank

    Security researchers recently infiltrated a cybergang that stole account credentials with convincing, spoof websites. Could an ABA-endorsed solution help?

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    November 22
  • BankThink Cracking down on 'woke' banks may be good politics,  but it's bad policy

    The growing anti-ESG backlash from Republican lawmakers may please the base, but as a practical policy it creates far more problems than it solves.

    November 22
    John Heltman
    John Heltman
    American Banker
  • Consumer banking
    What's in a name? Small banks get too big for their brands.

    Friendly Hills Bancorp will soon be called First Pacific — a name its CEO has coveted for years. First Missouri recently rebranded as Verimore, a name it made up by combining words from Latin and English. In both cases, the changes reflect the banks' expansion into new markets.

    John Reosti Author Image
    By John Reosti
    Reporter
    November 22
    Nathan Rogge, Friendly Hills
  • Commercial banking
    Wells Fargo charged borrower $40,000 in excessive legal fees, judge rules

    The case involved a customer who was charged $100,000 in legal fees when he tried to pay off a commercial mortgage early. After the borrower waged a nearly decadelong legal fight, a Florida court ordered the bank to reimburse a portion of the fees.

    By Orla McCaffrey
    Staff Writer
    November 22
    Wells Fargo signage is displayed on the exterior of a bank branch in Dallas.
  • Consumer banking
    Credit card demand rises as pandemic boost to consumers' wallets wanes

    U.S. consumers are more likely to apply for a credit card, and less likely to get rejected, than they were last year, according to a New York Fed survey. The card industry is growing even as the mortgage and auto lending sectors show signs of retrenchment.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    November 21
  • Fintech
    Conservative fintech GloriFi said to announce shutdown

    A Dallas-based startup that planned to build a banking option for folks who find Wall Street too liberal has laid off most employees and will cease operations.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    November 21
    Glorifi Logo
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