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Market Intelligence:
AI
Payments
Research
  • Consumer banking
    After a decade, banks remain eager to hire veterans

    Bank of America, JPMorgan Chase and other institutions — including more than two-thirds of honorees that made the Best Banks to Work For — show no let-up in their commitment to add transitioning service personnel. In fact, they're expanding their reach to include military spouses.

    John Reosti Author Image
    By John Reosti
    Reporter
    November 15
    Vickery_1_650px.jpg
  • Consumer banking
    Meshing workplace cultures in a merger is no easy trick. These banks nailed it.

    Highly acquisitive banks that pack on assets without sacrificing employee morale pepper American Banker's annual Best Banks to Work For rankings.

    By Jim Dobbs
    Deputy Editor, Community Banks
    November 15
    Jude Melville, b1 Bank.jpg
  • Payments
    How a bad economy could be good for fraudsters

    Synthetic-ID scammers can use the same techniques they honed for stealing from banks to target consumers facing economic hardships.

    By Kate Fitzgerald
    Senior Editor, Payments
    November 14
    Online banking login or hacker
  • Fintech
    Fintech fills a gap for divorced parents co-managing money

    Onward, an app that recently raised a Series A from investors that include Citi Ventures, helps separated and divorced parents transparently share expenses and pay each other back in one spot.

    By Miriam Cross
    Tech Reporter
    November 14
    Jacklyn Rome, founder and CEO of Onward
  • Payments
    Chase in 'arms race' for small-business banking and payments in Canada

    JPMorgan Chase is expanding beyond acquiring in the Canadian small-business market, where it will have to rely on new technologies to be competitive.

    By Robin Arnfield
    November 14
    Marilu Gaudio and Matthew Parker-Jones, JPMorgan Chase
  • Consumer banking
    Deposit outflows are forcing some banks to play defense

    The quickly shifting deposit picture — an effect of the Federal Reserve's rapid interest rate increases — is prompting many banks to raise rates to prevent depositors from leaving. Several institutions saw their loan-to-deposit ratios jump above 100% during the third quarter.

    By Polo Rocha
    Staff Writer
    November 13
  • Industry News
    5 ultimate tips on how to join a board of directors

    Women board members affiliated with Wells Fargo, S&P Global and Moelis shared advice for getting onto boards successfully at American Banker's Most Powerful Women in Banking conference.

    By Victoria Zhuang
    Reporter
    November 11
  • Regulation and compliance
    Property comparisons are at heart of appraisal bias, advocacy groups claim

    Choices of which homes are used for comparisons play a major role in disparate home valuations for Black and white homeowners, according to studies recently released by the National Community Reinvestment Coalition and academic researchers.

    Kyle Campbell, Washington bureau, American Banker
    By Kyle Campbell
    Staff writer
    November 11
  • Payments
    How payments tech is evolving to meet today's challenges

    Biometric payment cards, contactless smart-rings and a virtual marketplace created by Meta are among the latest developments in payments technology.

    By Courtney Hoff Dockerty
    Writer, Growth Content
    November 11
    ab72122fintech.png
  • Consumer banking
    N.C. Supreme Court splits 3-3 in closely watched debt collection case

    The ruling means that a lower court's pro-consumer decision cannot be used as a precedent in other litigation. Consumer advocates had hoped the case would make it more difficult for debt buyers in North Carolina to file a large volume of lawsuits, which often lead to default judgments against borrowers.

    By Orla McCaffrey
    Staff Writer
    November 11
    Past due
  • Industry News
    U.S. Bank makes three technology leadership announcements

    Jeff von Gillern, who heads tech and ops at U.S. Bank, will retire in a year. Global CIO Dilip Venkatachari will join the executive committee and Souheil Badran has been hired to run operations.

    By Miriam Cross
    Tech Reporter
    November 11
    04-us-bank-bl071409b
  • Credit unions
    BECU names Beverly Anderson president and CEO

    Anderson, who has held leadership positions at Equifax, Wells Fargo and American Express, will succeed longtime CEO Benson Porter on Dec. 5.

    By Frank Gargano
    Data Reporter
    November 10
  • Credit unions
    How credit unions can use data to reach the underserved

    There are more cost-effective ways for even small institutions to analyze data and connect with underserved and niche communities, according to a panel of experts during an NCUA event on financial inclusion.

    By Frank Gargano
    Data Reporter
    November 10
  • Payments
    Can Elon Musk, a PayPal founder, make Twitter a payments platform?

    Musk's public statements provide a rough road map for the creation of a financial services business. Social media sites has been down this road before.

    By John Adams
    Executive Editor, Payments
    November 10
    ElonMuskBL414
  • Credit unions
    The woman at the helm of the world's largest credit union

    As the CEO of Navy Federal Credit Union, Mary McDuffie can never lose touch with the needs of a young membership stationed across the globe.

    By John Adams
    Executive Editor, Payments
    November 9
    Mary McDuffie 2022
  • Regulation and compliance
    Why the CFPB's guidance on unfair practices will keep giving banks trouble

    The CFPB's recent guidance on so-called "unfair" bank fees has created legal turmoil for banks and financial firms after the White House claimed the bureau's actions were settled law.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    November 9
    chopra-030521-topten.jpeg
  • Credit unions
    Financial abuse of the elderly a growing problem for credit unions

    Scams against the elderly are responsible for more than $3 billion in losses each year, according to the Federal Bureau of Investigation. Credit unions say they are seeing more cases, and often the hardest part is getting the victims to admit they've been taken advantage of.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    November 9
    Cynthia Hagan, Vizo
  • Payments
    Worldline preps for mobile to take over the point of sale

    The merchant service firm's stake in SoftPos.eu, which supports software-based smartphone payments, positions it to better serve the businesses that want to move away from traditional terminals.

    By John Adams
    Executive Editor, Payments
    November 9
    Niklaus -Santschi-Worldline
  • Bitcoin
    Bank in Puerto Rico launches its digital-asset custody service

    FV Bank will let customers hold, transfer and settle both digital assets and fiat currencies in one account.

    By Miriam Cross
    Tech Reporter
    November 9
    Miles Paschini, CEO of FV Bank
  • Industry News
    10 secrets for career success with mentoring, from 3 top women bankers

    Titi Cole of Citi, Ellen Patterson of Wells Fargo and Ernie Johannson of BMO swapped tales and tips on being mentors and mentoring others, at American Banker's Most Powerful Women in Banking conference.

    By Victoria Zhuang
    Reporter
    November 8
Load More
THE MOST POWERFUL WOMEN IN BANKING™ Conference

October 20–21 | NYC

Join executives across financial services for two days of high-level conversations on leadership, strategy, and the path to the C-suite.

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