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Market Intelligence:
AI
Payments
Research
Industry Data
  • Commercial banking
    FDIC promises more scrutiny of banks' commercial real estate loans

    The agency acknowledged that loan performance in the sector has been strong, but cited several reasons to think that might change, including rising interest rates, the effects of inflation and uncertainty about the future of work and commerce.

    By Kevin Wack
    Banking Editor
    August 4
    Vacant office space
  • Payments
    Why Zelle's owners revived an old brand to battle ID fraud

    Early Warning Services brought back its Authentify moniker for a new digital ID service. It's not being marketed as a way to stop P2P fraud, but it should appeal to banks wanting to improve security for online transactions.

    By Robin Arnfield
    August 4
    Signage is displayed outside of branches for Bank of America, JPMorgan Chase and Capital One.
  • Regulation and compliance
    Goldman Sachs says it's cooperating with CFPB probe of its credit cards

    The Consumer Financial Protection Bureau is investigating some of the bank's credit card practices, including refunds, billing errors and credit bureau reporting, according to a securities filing Thursday.

    By Polo Rocha
    Staff Writer
    August 4
  • Regulation and compliance
    Lawmakers amplify scrutiny of U.S. Bank after sham accounts fine

    A letter from Democratic senators seeking new details about unauthorized accounts is the latest political headwind for the Minneapolis bank. It comes on the heels of a $37.5 million fine by the Consumer Financial Protection Bureau.

    Brendan Pederson Author Image
    By Brendan Pedersen
    Reporter
    August 4
    Sherrod Brown bl061416
  • BankThink Bank regulators can't both-sides racial equity in CRA reform

    For too long, Community Reinvestment Act enforcement has relied on income to serve as a proxy for race. This must stop.

    August 4
    Paulina Gonzalez-Brito
    Paulina Gonzalez-Brito
    California Reinvestment Coalition
  • Small business banking
    Small commercial lender's underwriting method bucks convention

    BayFirst Financial in Florida is using gross — not net — income to calculate how much credit smaller enterprises can be granted. Company officials say the Paycheck Protection Program used that approach with great success, but others contend the practice is risky for private-sector lenders.

    John Reosti Author Image
    By John Reosti
    Reporter
    August 3
  • Phishing
    4 things bankers need to know about phishing

    In the lead-up to a data breach, phishing is second only to use of stolen credentials in terms of how attackers infiltrate institutions. Here's what else you need to know.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    August 3
  • Industry News
    USAA sues Truist over patented mobile check deposit technology

    The bank and insurance company for military members accused Truist Financial of infringing on the technology it claims it invented that allows the use of regular mobile devices to capture and transmit checks.

    By Miriam Cross
    Tech Reporter
    August 3
    usaa-100920-topten.png
  • Commercial banking
    TD's all-of-the-above U.S. expansion strategy

    Toronto-Dominion Bank is looking to bolster its stateside capital markets business with the acquisition of Cowen. The deal comes even as the Canadian banking giant awaits approval of another merger that would make it a top-six U.S. bank.

    By Allissa Kline
    Reporter
    August 2
  • Consumer banking
    Late payments rise among low-income auto, card borrowers: Report

    Even though delinquency rates were previously at extremely low levels, the recent uptick among poorer consumers is worth monitoring, New York Fed researchers said.

    By Polo Rocha
    Staff Writer
    August 2
  • Phishing
    Scammers can buy phishing software aimed at banks for $50 a month

    Researchers recently described a scheme that allows affiliates to buy access to phishing materials. The case provides an insight into the methodical nature of some cybercrime.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    August 2
  • Community banking
    How tech aided a fourfold spike in deposits at HarborOne

    The Massachusetts bank used data analytics to improve onboarding, cross-sell more effectively and prevent attrition.

    By Miriam Cross
    Tech Reporter
    August 2
  • Payments
    How Apple's iPhone point of sale fits into Adyen's payments mix

    The payment processor is an early user of Apple's smartphone payments capability, which provides a DIY option for retail workers, but doesn't necessarily cover all merchants in all use cases.

    By John Adams
    Executive Editor, Payments
    August 2
    Adyen signage
  • Commercial banking
    Why businesses are growing frustrated with the service at their bank

    As the industry manages high turnover, more companies are expressing dissatisfaction. Among firms that switch to a new bank, the previous bank's lack of knowledge about their business is an increasingly common reason, according to a recent survey.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    August 1
  • Industry News
    Wells Fargo restores diversity guidelines after 'fake interview' fallout

    The San Francisco megabank plans to reinstate guidance that drew scrutiny following revelations that women and nonwhite candidates were interviewed for jobs that had been reserved for someone else.

    By Polo Rocha
    Staff Writer
    August 1
  • BankThink Three keys to successful CRA reform

    It is essential to place the central focus on race, to bring nondepository mortgage lenders under the Community Reinvestment Act umbrella and to address bias in home appraisals.

    August 1
    Gregory D. Squires
    Gregory D. Squires
    George Washington University
  • Commercial banking
    Big banks feel the pinch from higher stress capital buffers

    JPMorgan Chase CEO Jamie Dimon and other big-bank chief executives have been speaking about how they plan to manage higher capital requirements following the Federal Reserve’s recent stress tests.

    By Allissa Kline
    Reporter
    July 31
  • Artificial Intelligence
    The dangers of using AI in hiring

    Banks that need to fill large volumes of jobs increasingly let AI decide who’s in and who’s out, based on analysis of digital resumes and video interviews. Algorithms can take a more inclusive and less biased view of candidates, but experts say there are several things to watch out for.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 29
  • Payments
    Can rewards retain buy now/pay later borrowers?

    As competition tightens in the buy now/pay later arena, fintechs including Klarna, Afterpay and Zilch are upgrading perks to keep consumers from straying to their rivals.

    By Kate Fitzgerald
    Senior Editor, Payments
    July 29
    Afterpay-Klarna
  • BankThink How the top community banks outperform their peers

    A combination of higher organic loan growth and fee-based revenue streams powered top-performing banks in 2021.

    July 29
    Claude A. Hanley Jr.
    Claude A. Hanley Jr.
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.