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Market Intelligence:
AI
Payments
Research
Industry Data
  • Industry News
    Three banks invest in low-code software developer

    Bank of America, BNY Mellon and Citi invested $20 million in Genesis Global, a company that helps financial markets organizations develop applications through its low-code platform.

    By Miriam Cross
    Tech Reporter
    July 28
    Stephen Murphy, CEO of Genesis Global
  • Letter to the editor: Protect everyone from abusive overdraft fees

    Though a handful of banks have adopted overdraft fee reforms, a great many consumers still need the protection that legislation targeting abusive practices would provide, writes a staff attorney for the National Consumer Law Center.

    July 28
    Carla Sanchez-Adams
    Carla Sanchez-Adams
  • Digital banking
    LendingClub leans into bank funding as economic worries grow

    The San Francisco company is relying more on banks and credit unions, and its own acquisition of a bank last year, to fund its consumer lending business. The flexibility has proved helpful as demand from other loan buyers wanes.

    By Polo Rocha
    Staff Writer
    July 28
  • Bank technology
    Fifth Third deploys software to analyze contact center conversations

    The Cincinnati bank used to rely on surveys to gauge how satisfied customers were after speaking to a contact center agent. Technology has made the task easier and more comprehensive, and spotlighted common issues that triggered a high volume of calls.

    By Miriam Cross
    Tech Reporter
    July 28
    Michelle Grimm, director of consumer operations business support for Fifth Third Bancorp
  • Regulation and compliance
    CFPB fines U.S. Bank $37.5 million for sham accounts

    The allegations against the $559 billion-asset bank are similar to those brought against Wells Fargo related to its 2016 fake-accounts scandal.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    July 28
    04-us-bank-bl071409b
  • Consumer banking
    How Goldman Sachs plans to conquer the mass affluent space

    Following another strong quarter for wealth management, here's what Goldman Sachs will do next in its hunt for the almost wealthy, and why it matters.

    By Victoria Zhuang
    Reporter
    July 28
    Signage for Goldman Sachs
  • Commercial banking
    Zions leans on rate hikes as fee income falls and expenses rise

    The Salt Lake City company benefited during the second quarter from the Federal Reserve’s rate increases, partially offsetting higher expenses and falling noninterest income.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    July 27
  • Consumer banking
    Why online banks aren’t sweating the rise in deposit costs

    The Federal Reserve’s aggressive tightening is putting some pricing pressure on digital banks that rely on high-yield savings accounts. But the increases are not keeping pace with the central bank’s rate hikes, and the caution may continue in the face of economic uncertainty.

    By Polo Rocha
    Staff Writer
    July 27
  • Commercial banking
    BOK Financial upbeat on oil and gas as prices surge, big banks pull back

    Energy loan balances at the Oklahoma bank grew 6% from the prior quarter, and unfunded commitments to companies in the sector increased 11%. “This has been a really historic opportunity for BOK Financial Financial to take market share,” said CEO Stacy Kymes.

    By Jim Dobbs
    Deputy Editor, Community Banks
    July 27
  • BankThink Think you're in it to win it? Make sure your clients know that.

    It's a mistake to assume that potential customers recall long-ago sales interactions. You must refresh their memories.

    July 27
    Dave Martin
    Dave Martin
  • BankThink It’s time to curtail overdraft fees

    "Voluntary changes are not enough to assure that our lowest-income consumers will be protected in the long run," writes the Democratic House member from New York City.

    July 26
    Carolyn Maloney
    Carolyn Maloney
    New York, 12th District
  • Book review Why giving up some choice can actually be liberating

    In her new book, “Direct: The Rise of the Middleman Economy and the Power of Going to the Source,” Columbia Law professor Kathryn Judge examines how middlemen offer — and often limit — consumer choice.

    July 26
    John Heltman
    John Heltman
    American Banker
  • Commercial banking
    The turnaround of Texas Capital Bank

    Under the leadership of new CEO Rob Holmes, the Dallas-based company has embarked upon a top-to-bottom transformation to become the "flagship financial services firm" of the Lone Star State. But can Holmes make progress quickly enough to satisfy impatient investors?

    By Allissa Kline
    Reporter
    July 26
    mc_0517221_highres.jpg
  • Accelerating Growth: How Banks Can Fast Track Customer Personalization
    Create a foundation for stronger customer connections by eliminating legacy strategy, design and process roadblocks.
    Partner Insights from Capgemini
  • Industry News
    Truist hires a new head of diversity, equity and inclusion

    Dominica Groom Williams succeeds Wendy McSweeney, who’s joining a new team at the bank focusing on environmental, social and governance issues.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    July 25
  • JPMorgan Chase
    How JPMorgan is developing an internet of money

    The Onyx Digital Assets unit is the largest blockchain and digital asset team at a U.S. bank, and a window into what other large banks are likely to do in the future.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 25
  • Payments
    How fintechs are responding to their falling valuations

    Buy now/pay later lenders, digital payment providers and companies building "super apps" have suffered hits to their stock prices and valuations during the market slump, causing some to conduct layoffs. But most are pushing ahead with new products and services.

    By John Adams
    Executive Editor, Payments
    July 25
    The downward stock market move was sparked by U.S. wage data on Friday.
  • Technology
    Exclusive research The future of the data-driven workplace

    The path to artificial intelligence implementation can be costly and arduous. Are financial leaders reaping the benefits?

    Andrew Martinez Author Image
    By Andrew Martinez
    Reporter
    July 25
  • Commercial banking
    Regions’ approach to near-term loan growth: ‘Very cautious, very careful’

    Executives said the company may take a more conservative approach when it comes to adding new loans to its books in anticipation of an economic slowdown.

    By Allissa Kline
    Reporter
    July 22
    Indianapolis - Circa September 2016: Regions Financial Corporation. Regions is the only member of the Fortune 500 headquartered in Alabama IV
  • Commercial banking
    Umpqua expects Columbia merger to close in Q3

    During the bank’s second-quarter earnings call, Cort O'Haver, president and CEO, said Umpqua and Columbia still hadn’t received an approval yet but were hoping to complete the integration next year.

    By Victoria Zhuang
    Reporter
    July 22
    Cort O'Haver - NEW
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.