When running a bank branch, there are certain employee behaviors that must be nonnegotiable. But that still leaves plenty of room for improvisation and creativity.

Through its commitment of up to $4 billion in Anthropic, the e-commerce giant can bring advanced analysis, shopping and checkout tech closer to the point of sale — and farther away from traditional transaction processors.

Ally Financial and Workers Credit Union say they've successfully infused marketing campaigns with AR to hype their brands and communicate their corporate values even as skeptics question whether customers are clamoring for the technology.

Cash remains king, but some credit card customers prefer giving their rewards to nonprofits, so the Minneapolis banking giant has made it a year-round option where it's matching donations dollar for dollar.

The bank has joined with four other financial giants — including Barclays, BNP Paribas and HSBC — to launch Endoxa, which will enable the firms to use technology to standardize their approaches to compliance.

The two branches Julie Celozzi oversees for the Orlando, Florida, bank amassed $400 million of deposits in three years. Such production is often a steppingstone to bigger things, but Celozzi — who began as a part-time teller in high school — says she is "hooked" on branch banking.

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BNP Paribas's Technology, Media and Telecommunications North America team has nearly doubled its revenue since launching in 2018, while keeping headcount nearly the same.

Emprise's innovation and strategy team worked much of the last two years hammering out an infrastructure for the new banking service.

The wealth and asset management team, led by Kristine Garrett, saw a 34% year-over-year boost in total revenue for its business line, up to $626.6  million.  

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In the past year, the bank's executive leadership team began an asset-based lending division, a treasury management department and a rotational development program designed to recruit talented college graduates.

At TD Bank, the consumer deposits, products, and payments (CDPP) team is in charge of every aspect of the bank's deposit products.

Young, financially fragile bank consumers are more likely to use BNPL, but the popular interest-free products also reach a wide audience, according to research from the Federal Reserve Bank of New York.

Since her promotion to chief executive officer of $2.4 trillion-asset Citigroup in March 2021, Fraser has taken several decisive steps to simplify and modernize the sprawling megabank.

Lake, along with her co-CEO Jennifer Piepszak, lead all of consumer and community banking, which serves nearly 80 million consumers and 6 million small businesses across the U.S.

Piepszak is jointly in charge of one the bank's most wide-reaching segments: consumer and community banking.

Friedman attributes much of her success to her innate curiosity, and an ability to find small details interesting.