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Market Intelligence:
AI
Payments
Research
  • Workplace culture
    'Open.' 'Personal.' 'Inappropriate.': Inside the Truist Leadership Institute

    The Truist Leadership Institute is part of a growing corporate leadership-training industry that says it's focused on creating more empathetic leaders. But critics decry the institute's blurring of personal and professional boundaries, and question its scientific backing.

    Claire Williams, staff writer, American Banker
    By Claire Williams
    Reporter
    August 16
    Truist Leadership Institute 1
  • Regulation and compliance
    Threat of a regulatory smackdown looms at Discover

    The credit card company is no stranger to regulatory penalties, but its CEO's sudden departure this week raises the specter of a more painful punishment tied to possible compliance shortcomings. Analysts are hoping to get clarity Thursday on how bad things could get.

    By Polo Rocha and Kevin Wack
    August 16
    Discover Financial Services
  • AB - Technology
    Banks' AI use guzzles power, but tech can reduce the impact

    Software can help banks move computing workloads to geographic regions where clean energy is available.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    August 16
  • Payments
    Subscription services profit from consumer inattention

    Merchants may rake in 14% to 200% more revenue from consumers who forgot to cancel online subscriptions paid for by credit and debit cards, according to a new study based on anonymized consumer transaction data.

    By Kate Fitzgerald
    Senior Editor, Payments
    August 16
    Amazon Prime truck
  • ESG
    Big investment banks remain on Oklahoma's revised list of fossil fuel boycotters

    The state treasurer's revisions, which shrank the list to six financial firms from 13, includes Bank of America, JP Morgan Chase and Wells Fargo.

    By Karen Pierog
    Senior Reporter
    August 16
    Oklahoma Treasurer Todd Russ
  • Credit unions
    Credit union auto lending hit the skids in May. Refis offer hope for fall.

    Higher interest rates and increased competitive pressure from captive finance companies cut into vehicle lending at credit unions in the second quarter.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    August 16
    Travis Credit Union.jpg
  • Commercial banking
    Big banks lean into auto dealer loans amid rebound in car production

    JPMorgan Chase, Wells Fargo and TD Auto Finance all see opportunities in providing financing to dealers for inventory, the purchase of competitors and the addition of infrastructure for electric vehicle sales. Two other banks recently said they're exiting the business, which could provide a further opening.

    By Polo Rocha
    Staff Writer
    August 15
    Electric Car Sales Growth Slows In US As Inventory Builds Up
  • Regulation and compliance
    What banks can learn from Experian's email-ad settlement with FTC

    The credit-reporting agency was fined $650,000 for sending customers marketing emails without an option to unsubscribe. Financial institutions are subject to the same law, called the CAN-SPAM Act.

    By Orla McCaffrey
    Staff Writer
    August 15
    Experian - FTC
  • Penalties and fines
    Wells Fargo, Bank of Montreal among latest fined for WhatsApp misuse

    The SEC and CFTC charged 11 Wall Street firms $549 million in penalties over recordkeeping violations. The agencies vow to continue enforcing compliance throughout the industry.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    August 15
    bmo+wf.jpg
  • Community banking
    Economic outlook at small banks is turning slightly sunnier

    Community bankers anticipate that interest rates could soon level off and the broader economy may avert a downturn as a result. If that forecast proves true, lenders could minimize credit losses and enjoy stronger loan demand than they had expected earlier in the year.

    By Jim Dobbs
    Deputy Editor, Community Banks
    August 15
    Chris Maher, CEO, OceanFirst Bank
  • Payments
    How Dwolla plans to align old bank tech with new payment options

    President and COO Dave Glaser discusses his company's strategy as demand builds for services that could stress older systems.

    By John Adams
    Executive Editor, Payments
    August 15
    Glaser-Dave-Dwolla
  • International banking
    As the U.S. and China move apart, two big banks are bucking the trend

    JPMorgan Chase and Citigroup are funneling more investment into China, even as relations between the countries sour and Washington bans U.S tech investments that could bolster its rival's military capabilities.

    Charles Gorrivan
    By Charles Gorrivan
    August 14
    General Economy In Shanghai As President Xi Jinping Gives Little Reassurance China's Economic Risks to Ease
  • Diversity and equality
    After merger fails, TD inks smaller community plan in New Jersey

    The Canadian bank committed Monday to lending and investing over $2 billion in the Garden State's lower- to middle-income communities over the next three years. A $50 billion, multistate agreement was scrapped earlier this year after TD failed to get approval to buy First Horizon.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    August 14
    TD Bank
  • Career moves
    Bankers find second careers as fintech founders

    White Clay and Quantalytix are two financial technology providers whose founders spent more than a decade in banking and are intimately familiar with the issues they try to solve.

    By Miriam Cross
    Tech Reporter
    August 14
    Mac Thompson, founder and president of White Clay, speaking at CBA Live 2023
  • Regulation and compliance
    FDIC: Office loans, nonbank financing, cybersecurity are top bank risks

    In its annual report, the Federal Deposit Insurance Corp. explored the various credit, market and operational risks facing the banking sector. It also explored crypto and climate issues.

    Kyle Campbell, Washington bureau, American Banker
    By Kyle Campbell
    Staff writer
    August 14
    FDIC
  • Industry News
    Bankers hate saying 'ESG' but are hardwiring it into finance

    About two-thirds of respondents in a survey of roughly 300 Bloomberg terminal users said the anti-ESG movement that started in the U.S. last year will force firms to stop using those three letters in conversations with clients.

    August 14
    ESG
  • Payments
    How 'Pay by Bank' could affect U.S. card volume

    The shift to faster payments–plus frustration over network interchange costs–is increasing merchants' use of services that pull money directly from consumers' bank accounts.

    By Kate Fitzgerald
    Senior Editor, Payments
    August 14
    Fiserv_BerkeleyHeights_Front Drive.jpeg
  • Crisis Management
    The turnaround artist

    Thomas O'Brien has gained a reputation for being able to salvage institutions on the brink of disaster. With his latest rescue job nearly complete, the fix-it specialist ponders his next move.

    John Reosti Author Image
    By John Reosti
    Reporter
    August 14
    Sterling-branch-picture-cropped.png
  • Litigation
    U.S. Bancorp's CEO, other top officials sued over unauthorized accounts

    Chief Executive Andy Cecere is among the defendants in a shareholder lawsuit that alleges that top officials at the Minneapolis bank profited from the concealment of employee misconduct. A U.S. Bancorp spokesperson denied the allegations.

    By Jordan Stutts and Kevin Wack
    August 11
    Andy Cecere, U.S. Bancorp CEO
  • Fraud
    Bank upheaval drives increase in mortgage payoff fraud

    Incidents have increased by five times on a quarter-to-quarter basis, starting with the shift in deposit relationships after Silicon Valley Bank failed, CertifID said.

    Brad Finkelstein Author Image
    By Brad Finkelstein
    Originations Editor
    August 11
    Thomas W. Cronkright II
Load More
23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.