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Market Intelligence:
AI
Payments
Research
  • Growth strategies
    First Horizon shifts to 'playing offense' after scuttled TD deal

    The Tennessee-based bank was supposed to be acquired this year, but the merger fell apart a month ago. Now executives say that employees are energized as they reengage with clients who are relieved that they won't be switched away from First Horizon's systems.

    By Polo Rocha
    Staff Writer
    June 6
    First Horizon
  • Community banking
    Could banking be entering a new era of startups?

    Beach Cities Commercial Bank is set to open in Southern California next week. Rising interest rates and consolidation in recent decades have created more opportunities for investors to form new banks, experts said.

    John Reosti Author Image
    By John Reosti
    Reporter
    June 6
    Sunrise over a highway in Irvine, California as headlight trails
  • Bank technology
    CFPB warns banks that poorly deployed chatbots could harm consumers

    Chatbots may provide inaccurate information, may run afoul of consumer financial protection laws and may force consumers into "repetitive loops of unhelpful jargon," the Consumer Financial Protection Bureau warned.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    June 6
    ChatGPT
  • BankThink Climate stress testing isn't crazy. Not stress testing for climate risks is.

    The Federal Reserve has taken heat in recent years for its forays into climate stress testing, but the effects of climate change on the broader economy are getting harder to ignore.

    June 6
    John Heltman
    John Heltman
    American Banker
  • Industry News
    San Francisco Home Loan Bank hires Western Alliance exec as senior VP

    Jennifer Schachterle will oversee the Home Loan bank's relationships with nearly 330 members. Two former members — Silicon Valley Bank and First Republic — failed this year, and consolidation has also thinned its ranks.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    June 6
    san-francisco-fotolia.jpg
  • Community banking
    M&A stagnates, but regulatory resistance may ease

    Bankers and a key government supervisor say the downfalls of multiple regional lenders reminded regulators that traditional M&A is better for the industry than failed-bank-deals.

    By Jim Dobbs
    Deputy Editor, Community Banks
    June 6
    William Demchak, PNC CEO
  • Fintech
    How 'healthy debate' at Thought Machine makes it top fintech workplace

    The core banking provider was No. 1 on American Banker's ranking of the Best Places to Work in Fintech this year. The company attributes this success to encouraging employees to hash out solutions to challenges.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    June 6
    matt1.png
  • Payments
    JPMorgan Chase builds payments 'app store' with Salesforce

    The companies are offering retail merchants a digital catalog of transaction services, which JPMorgan hopes will help it better compete with fintechs and other banks.

    By John Adams
    Executive Editor, Payments
    June 6
    JPMorgan Chase 2023
  • Compensation
    Banks pare back retention pay for executives after pandemic-era spree

    During last year's proxy season, 14 large and midsize banks reported granting special awards in an effort to retain C-level executives. So far this year, just four banks have done so, reflecting a gloomier economic outlook, consultants say.

    By Allissa Kline
    Reporter
    June 5
  • Credit unions
    Unionized employees of TruStage put strike on hold

    Workers at the former CUNA Mutual Group in Madison, Wisconsin, returned to work after securing tentative agreements on two of their five key demands.

    By Frank Gargano
    Data Reporter
    June 5
    Joe Evica - OPEIU Local 39 Picket.jpg
  • Commercial lending
    Bank CEOs give fresh warnings on loan growth, net interest income

    Both loan demand and credit availability have contracted sharply, according to senior executives at several of the nation's largest banks. Their comments came against the specter of a potential recession.

    By Orla McCaffrey, Jordan Stutts and Kevin Wack
    June 4
    Demchak - Moynihan - Van Saun
  • Technology
    Venture capitalists look to B2B fintechs as investing market shifts

    Fintech VC funding flooded into consumer-focused companies in 2021. Now, the tides are changing direction.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    June 2
    fundraising.jpg
  • Payments
    The next digital wallet war

    More than half of U.S. consumers now use digital wallets, according to new data from J.D. Power. But PayPal and Apple Pay have a huge lead over rivals, and are already experienced combatants in the battle for consumers' spending.

    By Kate Fitzgerald
    Senior Editor, Payments
    June 2
  • Credit unions
    How credit unions gained some of the deposits banks lost

    U.S. banks lost 2.5% of their deposits during the first quarter while credit unions saw a 2.1% quarterly increase, according to an S&P Global Market Intelligence analysis. Aggressive marketing — and credit unions' relatively untarnished reputations — helped motivate the shift.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    June 1
    Deseret First Credit Union
  • Digital banking
    Regional banks' latest area of concern: Their deficit in mobile banking

    Mobile banking offerings at midsize banks scored below those of their larger peers in a recent customer satisfaction survey. At a time of rising interest rates, consumers are increasingly valuing digital offerings that act as money movement hubs, experts say.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    June 1
    Mobile banking
  • Technology
    Why banks need to start planning to use quantum computing

    Potential uses for banks include risk analysis, investment portfolio construction and financial crime monitoring.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    May 31
    Inside the Quantum Lab, wide center shot
  • Expense management
    Amid revenue pressures, Truist plans to accelerate streamlining efforts

    CEO Bill Rogers says the North Carolina bank is contemplating additional business segment changes to improve its efficiency. Investors have been pushing the company to cut costs at a faster clip.

    By Allissa Kline
    Reporter
    May 31
    Truist Nashville
  • Payments
    American Express veterans' fintech fund isn't looking to disrupt

    The founders of Vesey Ventures are most interested in startups that want to play nice with the giants of the banking and payment industries.

    By John Adams
    Executive Editor, Payments
    May 31
    VeseyVenture
  • Consumer banking
    Ex-Wells Fargo executive agrees to $4.9 million settlement with SEC

    Carrie Tolstedt, the longtime head of retail banking at Wells, is resolving legal problems tied to her role in the bank's phony-accounts scandal. Earlier this year, she agreed to plead guilty to a criminal charge as part of a deal that calls for up to 16 months behind bars.

    By Kevin Wack
    Banking Editor
    May 31
    Former Wells Fargo retail bank chief Carrie Tolstedt.
  • Politics and policy
    With a debt deal pending, changes are coming to the Fed's balance sheet

    Once it is free to issue new debt, the Treasury Department is expected to quickly replenish its general account at the Fed. The move could lead to a shortage of reserves.

    By Kyle Campbell and Polo Rocha
    May 30
    Janet Yellen
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.