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Market Intelligence:
AI
Payments
Research
Industry Data
  • Payroll services
    State efforts to regulate earned wage access are heating up

    Although no laws have yet passed, most of the bills introduced thus far do not consider EWA products to be loans. California is an exception.

    By Miriam Cross
    Tech Reporter
    May 19
    Left to right: Lauren Saunders, associate director at the National Consumer Law Center; Carrie Hunt, president and CEO of the Virginia Credit Union League; Dana Wiggins, director of economic justice at the Virginia Poverty Law Center.
  • Politics and policy
    Big banks quietly game plan in event of debt-ceiling breach

    The CEOs of the nation's largest banks met with officials in Washington on Wednesday and Thursday, just two weeks before the government is expected to go broke. Behind the scenes, the banks are reviewing contingencies in case the unthinkable occurs.

    By Allissa Kline and Kevin Wack
    May 18
    Jamie Dimon - debt ceiling
  • Banking Crisis 2023
    How merging banks can avert technology disaster

    First Citizens, JPMorgan Chase and New York Community Bancorp all bought failing banks in 2023. Here's what experts say they and other acquirers should do to ensure the tech integration is smooth.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    May 18
    Silicon Valley Bank - SVB Financial
  • Politics and policy
    Waters urges First Citizens to honor SVB's community development pledge

    Rep. Maxine Waters is adding to the pressure that the North Carolina bank is feeling in connection with a community benefits plan that was mostly expected to benefit communities in California. First Citizens, which bought SVB from the FDIC, has so far been noncommittal.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    May 18
    First Citizens
  • Community banking
    WesBanco will change CEOs months ahead of schedule

    The West Virginia company says COO Jeffrey Jackson will become chief executive in August instead of January. He will succeed Todd Clossin, who will retire earlier than planned and describes Jackson as "well prepared."

    By Jim Dobbs
    Deputy Editor, Community Banks
    May 18
    Todd Clossin, outgoing CEO of Wesbanco (top right) and Jeff Jackson, incoming CEO (bottom right)
  • BankThink Banks should adopt an 'empathy-first' attitude toward the struggling

    During the pandemic, many banks adopted programs that helped struggling families find stability. Make that a permanent strategy.

    May 18
    Rochelle Gorey
    Rochelle Gorey
  • Artificial intelligence
    How would new regulations on advanced AI affect banks?

    During a Tuesday hearing, lawmakers talked through how to properly regulate the wide-ranging uses of AI. Some voiced support for forming a new AI agency.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    May 17
    Senate Judiciary Subcommittee Hearing On Artificial Intelligence
  • Apps
    Truist launches its standalone gamified finance app

    The bank's new Long Game app rewards users for saving and dangles the chance to win cash prizes.

    By Miriam Cross
    Tech Reporter
    May 17
    Lindsay Holden, head of Truist Foundry and co-founder and CEO of the Long Game app
  • Credit unions
    Unionized employees of CUNA Mutual Group near strike deadline

    Roughly 450 organized staffers of the Madison, Wisconsin-based insurance provider are prepared to head to the picket line — unless mediators can find common ground by Friday.

    By Frank Gargano
    Data Reporter
    May 17
    OPEIU Local 39.jpeg
  • Consumer banking
    How PPP data could help banks fight fraud

    Borrowers from certain nonbank lenders that have been identified as magnets for Paycheck Protection Program scams also committed check fraud at elevated rates, according to a new data analysis. Banks could use that kind of data from the pandemic-era government program to spot bad actors.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    May 17
    Fraud
  • BankThink Don't let a failure of imagination render bank stress tests useless

    In recent years, stress tests have not accounted for some very clear real-world risks. This must change immediately.

    May 17
    Kathy Perrotte
    Kathy Perrotte
  • Payments
    KeyBank using real-time payments to speed up home sales

    The bank is working with The Clearing House and real estate tech company EMTransfer and is hoping to cut paper and time from the process of selling property.

    By John Adams
    Executive Editor, Payments
    May 17
    KeyBank
  • Industry News
    A year after shareholders' rebuke, JPMorgan rebuilds support for executive pay

    Last year, just 31% of the bank's shareholders voted in favor of compensation packages for top executives. Support climbed to 89% this year after JPMorgan vowed not to make any more special one-time awards to Chairman and CEO Jamie Dimon.

    By Allissa Kline
    Reporter
    May 16
    JPMorgan Chase 2023
  • Payments
    Why Citi is adding more point-of-sale financing

    As fintechs struggle, the bank is introducing a line of credit and plans new installment lending products shortly after launching its buy now/pay later product on Amazon Pay.

    By John Adams
    Executive Editor, Payments
    May 16
    Citigroup sign
  • Regulation and compliance
    Wells Fargo's $1 billion settlement is one for the record books

    The San Francisco bank agreed to a deal with its shareholders after allegedly making misleading statements about its progress in resolving regulatory problems. The agreement is the second-largest bank class-action settlement in history.

    By Polo Rocha
    Staff Writer
    May 16
    Wells Fargo
  • Artificial intelligence
    AI will make workers 'superhuman': Goldman Sachs CIO Marco Argenti

    The New York bank is hoping for 30% to 40% productivity improvements from the use of AI in areas like software development and knowledge extraction.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    May 16
    Marco Argenti, CIO, Goldman Sachs
  • Recruiting
    HarborOne Bank's new CIO to focus on cloud and automation

    Brent Grable will take on managing IT and operations at the Massachusetts bank. He formerly worked at Santander and State Street.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    May 16
  • Consumer lending
    5 ways banks are plugging into the electric vehicle market

    Bank of America and JPMorgan Chase are particularly active as they build educational microsites and drive digital lending with EV manufacturers.

    By Miriam Cross
    Tech Reporter
    May 15
  • NMN wholesale 2023
    Glenn Stearns on making the mortgage industry "not so callous"

    The CEO of Kind Lending chatted about his current and past businesses, how to build a successful shop and his upcoming book.

    maria_volkova_NMN_tech_reporter_headshot.png
    By Maria Volkova
    Reporter
    May 15
    Glenn_Stearns_.jpg
  • Fintech
    Brex tried to buy a piece of Silicon Valley Bank in March

    The FDIC reviewed more than 20 other offers before selling the failed bank, including one from a San Francisco fintech.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    May 12
    Dubugras-Henrique-Brex
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.