Square is moving to help minority and underserved groups by investing $100 million in nonprofit financial institutions and Black-owned businesses.

The percentage of institutions in the Best Credit Unions to Work For rankings that provide formalized diversity training continues to rise each year, reflecting a growing awareness of the issue within the industry.

A cloud-based system makes it easier to communicate with staff on matters outside of payroll, says OnPay's Katelyn Sullivan.

How mid-size institutions are making a difference for employees and keeping workers engaged during the pandemic.

The company has been experimenting with ways to recruit more women and minorities, including a program to hire professionals who had left banking. But CEO Charlie Scharf’s reference to “a very limited pool of Black talent” for important jobs may make it harder for Wells to meet inclusion goals.

The fund will support Community Development Financial Institutions that lend to minority- and women-owned businesses. The Charlotte, N.C., company is the latest big bank to make a large dollar commitment focused on alleviating racial and economic inequality.

Under fire for saying that the potential pool of talent is "limited," CEO Charlie Scharf issued a memo to employees Wednesday acknowledging that his words reflected his own "unconscious bias" and vowing to improve diversity in the bank's leadership.

Citigroup will spend $1 billion over the next three years on efforts to help close the racial wealth gap as it seeks to become an “antiracist institution.”

With staff scattered between working at home and in the office, management at many institutions has taken steps to revamp intranets and launch employee-only Facebook groups to keep their workforce connected.

Wells Fargo's top executive created a firestorm on social media over comments that the bank has had trouble meeting its diversity goals because there isn't enough minority talent.