H. Greg McClellan, who has been president and CEO of the Montgomery, Ala.-based institution since 2005, will retire next month.

Kerry Parker plans to retire from the Austin, Texas-based institution next month.

As CFPB mulls privatizing database, consumer complaints are on the rise; an argument for continued human oversight of artificial intelligence; how some banks are luring talent from big tech; and more from this week's most-read stories.

Credit unions are helping out in a number of ways, including making a donation to a charity that works with adolescents and providing scholarships to college-bound seniors.

A number of credit unions have announced a variety of personnel changes, including new managers to oversee branches.

Eric Blankenstein, the CFPB's policy director for supervision, enforcement and fair lending, has been criticized for using a racial slur in blog posts 15 years ago and claiming the majority of hate crimes were hoaxes.

The Nashville, Tenn., company hired Tim Schools from Highlands Bancshares to succeed founding CEO Claire Tucker.

Intense competition for information technology pros is forcing community banks to recruit from outside the financial industry.

We must challenge ourselves with transparency by neutralizing gender-specific language in company job advertisements to reach a more diverse pool of candidates and drive responses, writes Nicole Baxby, an account director at Featurespace.

Banks need to foster greater knowledge and collaboration across all employee teams to put artificial intelligence to good use.