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Only 4% of consumers changed banks last year, according to J.D. Power. Behavioral psychologist Wei Ke explains why consumers are so reluctant to move their accounts and what other banks can do to convince them to switch.

Mainland-based credit unions with operations in the territory witnessed a surge in auto lending after Hurricane Maria ravaged the island but demand for these loans seems to be ticking down.

Improvements in digital receipts should be enough to spur greater adoption, argues Mike Golebiowski, president of IBT.

Visa’s recent green light from U.K. regulators to complete its Earthport acquisition was more than just the clearing of a regulatory hurdle — it was a revealing look at how important it has become for the card networks to diversify.

Both Democrats and Republicans devoted considerable time at a House Financial Services Committee hearing last week to lamenting how the accounting standard will hurt small lenders.

Although higher corporate debt could hurt the economy, Federal Reserve Chair Jerome Powell argued changes made since the last crisis will guard against a meltdown.

Sens. Sherrod Brown, D-Ohio, and Chris Van Hollen, D-Md., called on the bank to explain a report that the private wealth management division quashed anti-money-laundering reports prepared by compliance staff.

American Bank & Trust opened after organizers raised more than $22.5 million.

Teresa Tanner, one of American Banker’s Most Powerful Women in Banking, is stepping down as the bank’s chief administrative officer to focus on larger societal issues, such as helping women advance in the workplace and creating economic opportunities for minorities and people with disabilities.

Kristen Donoghue had been one of the agency's few remaining senior enforcement managers hired by former Director Richard Cordray.