Finance

Customer support may seem like it's innovating through the use of artificial intelligence and chatbots, but all of that is built on a foundation that's stuck in the stone age.

Parkway Acquisition in Virginia has agreed to buy Great State Bank for nearly $15 million.

The nonprofit is turning to banks and social impact investors to help significantly increase the size of its loan portfolio over five years.

LendingClub, Marlette and others are looking at additional changes to both their securitization and whole-loan-sale programs that could further broaden their investor bases.

The booming U.S. economy continues to fuel earnings at Toronto-Dominion Bank — and President Trump's tax cuts will only make things better.

A debate is brewing about whether rising rates mean banks must pay more to hold onto deposits from city and county governments — and whether they are worth it. Some would say no question on both counts, while others say it all depends on the financial strategy of the client and how badly the bank needs that client.

The goal of the competition is to increase diversity in the financial technology industry.

Ocwen Financial Corp.'s acquisition of PHH Corp. will help the nonbank servicer rebuild scale that's been diminished by years of regulatory restrictions and the decline in distressed mortgage volume brought about by improvements in the overall housing market.

Square burst on the payments scene nine years ago with a card reader that allowed small merchants to accept plastic card payments through their mobile devices. Its Square Cash app received considerably less fanfare — until now.

The tax reform law passed late last year, which significantly cut the corporate tax rate, has been widely popular among banks, but a one-time hit to the value of their deferred tax assets was felt far and wide.

While the $632 million-asset nbkc bank was the smallest known participant in the recent round of funding for Greenlight, the investment wasn't its first foray into fintech.

The quarterly earnings decline from a year earlier was largely due to a one-time hit to the value of banks’ deferred tax assets, according to the agency’s Quarterly Banking Profile.

The company will also surpass $10 billion in assets when it buys Community Bank.

Timothy Bowler, president of the ICE Benchmark Administration, which has been responsible for calculating the index since mid-2013, argues that there is a strong case for keeping it going.

Former CUNA economist Bill Hampel has attended the trade group’s Governmental Affairs Conference for decades, but this year he’ll do so as a Wegner Award winner.

In the developing world, connecting payments to the Internet of Things could have an immediate and transformative effect on people’s lives.

Financial services groups are calling for more funding for the Internal Revenue Service that could fix flaws in the agency's system for verifying the income of mortgage applicants.

Organizers aiming to open a de novo just outside Charlotte say there's a need for a new community bank after several years of consolidation in the market.

Canadian Imperial Bank of Commerce’s push to be less domestically focused is showing signs of success, thanks to its June takeover of Chicago-based PrivateBank.

Process would protect taxpayers from bailing out failed banks; bank plans to raze its midtown Manhattan headquarters and build a 2.5 million sq. ft. edifice on the site.