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The information you need to start your day, from PaymentsSource and around the Web. Today: BigCommerce gets a big investment; Mobile payments get a virtual currency; Monzo's expansion from payments accelerates; Facial authentication gets more sophisticated; A key that opens all of the hotel rooms.

The most satisfied customers are those who frequently use online or mobile banking, but still visit branches two or three times a month, J.D. Power said in its annual Retail Banking Satisfaction Study.

More fraudsters are seeking out children for identity theft, highlighting another danger of the digital economy.

Mobile and other technology are changing payments and financial services quickly, leaving legacy systems and processes challenged to keep up, writes Ignacio De Marco, CEO of BairesDev.

Putting aside the spin of both credit unions and banks, we offer some informed predictions about how the financial industry would be reconfigured if the century-old tax break were to disappear.

PayPal and Barclays have formed a strategic partnership enabling Barclays customers in the U.K. and U.S. to manage their Barclays and PayPal accounts within each app.

Grayson Hall has served as CEO since 2010. He will leave the post in July but remain executive chairman through the end of the year.

Ernest Huggard takes over from former CEO Rahul Kachru, whose contract with the credit union expired at the end of last year.

Critics of the acting CFPB director have a new line of attack as he takes fire for remarks made at an industry conference earlier this week.

Legendary Alabama football coach Nick Saban offered credit union professionals lessons in leadership during the 2018 PSCU Member Forum in St. Louis.