Mobile banking

Industry pundits have been predicting the demise of the branch since the dawn of online account access 20 years ago, but digital services haven't replaced branches. They have just increased the contact banks have with their customers. That's won't change anytime soon.

Mondo, a U.K. challenger bank, plans to make it easy for customers to use financial products and services from other companies. Rather than giving away the store, the bank says this approach will make it a marketplace.

Banks are enthusiastic about innovation that involves both traditional institutions and nonbanks, but a more cohesive regulatory landscape is needed for cooperation between banks and fintech to grow even more.

Despite the rise of digital banking, most people still look to physical channels when opening accounts. That's partly due to consumer preference, but banks have a long way to go to make the digital sales experience smooth.

Compared to other countries with fewer banks, the faster payments initiative in the U.S. will require a far greater level of collaboration and participation.

Gary McAlum, USAA's top security executive, discusses what he sees as a false choice between security and convenience, his company's progress in getting users to adopt biometric authentication, and the need for a holistic approach to security.

For the second year of their Financial Solutions Lab competition, the Center for Financial Services Innovation and JPMorgan Chase are looking for companies that would help people prepare for and weather financial shocks.

Banks' in-house venture funds tend to favor mature fintech companies, but BBVA's establishment of an outside fund should help the bank get in on the ground floor with early-stage companies.

The Madrid-based bank announced Thursday that it will invest $250 million in Propel Venture Partners.

Banks are coming up short in trying to keep pace with other more advanced app providers, but emulating these five steps taken by nonbanks can help drive mobile engagement.

Several big banks have promised their customers cardless ATMs this year, but customers of the $1.2 billion-asset Avidia have been able to get cash without taking out their cards since last summer.

Orrstown Bank launched several innovative Web initiatives in 2015, including a SMS two-way texting platform and a Zillow-like feature that displays housing listings on its Web presence.

Eastern Bank turned to YouTube videos as a way to connect with customers it picked up in a recent acquisition in New Hampshire. It even got a little help from Rob Gronkowski of the New England Patriots.

First National Bank of Central Texas is now arming its bankers with iPads so that they can open accounts for small-business customers on the road.

Developers will now be able to access much of Visa's technology and services as the card network looks for ways to meet the demands of consumers increasingly relying on connected devices to transact.

Rather than partner with a startup, 45-year-old Equitable Bank in Canada created a separate brand, EQ Bank, to acquire customers who are ready for an account without a debit card.

It is outside the realm of possibility for bitcoin's blockchain to serve any useful purpose for the intermediaries it was designed to replace.

Here are the most common mistakes that would-be financial services disruptors make on their way to trying to execute a great idea and business plan.

There are benefits for banks in fintech collaboration via application programming interfaces, but financial institutions should not let go of customer engagement.

Cross-border payments, even small ones, take days to clear, cost 5% to 10% of the payment amount, and can be baffling to the consumer. Zenbanx, TransferWise and Ripple and other startups are trying to change this.