Consumer banking
Consumer banking
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Purchase of United Capital Financial would extend the bank’s reach; the bank is raking in online deposits even as it pares back its branch network.
May 13 -
The Consumer Financial Protection Bureau received over a quarter-million complaints in 2018, according to analysis by an advocacy group that urged the agency to maintain public access to its database.
May 12 -
Housing advocates and Democratic lawmakers want to create more protections for tenants of rent-controlled apartments, but they are facing stiff opposition from property owners and the banks that lend to them.
May 10 -
Readers weigh in on Wells Fargo's latest efforts to mollify regulators, debate the value of a "mini CFPB" in California, consider proposed changes to the Community Reinvestment Act and more.
May 9 -
Heightened regulatory scrutiny and a slowdown in commerce have raised concerns about the viability of doing business along the U.S.-Mexico border.
May 9 -
The Southeastern regional bank said Thursday that it had hired Lee Byrd to a new role dedicated to protecting customers and the company itself from fraud.
May 9 -
Plinqit, led by a former banker, was developed specifically for community banks as a way to appeal to young customers.
May 9 -
The city, among the Midwest's most vibrant C&I markets, is luring community banks, as well as giants like PNC and JPMorgan Chase.
May 9 -
Expense Wizard uses AI to make it easier to file expense reports, especially for infrequent travelers.
May 9 -
The company said it could use proceeds from selling common and preferred stock to increase lending and add branches.
May 9 -
The coastal city quickly rebounded after being hit by Hurricane Harvey in August 2017.
May 9 -
The proposed merger will create a bank with more than $1 billion in assets.
May 9 -
Consolidation activity was ho-hum for most of April before a burst of transactions — and notable ones at that — were announced in the month's final week.
May 8 -
Pinnacle Bank chief Terry Turner never lacks specifics. He wants to expand inside a triangular zone that connects three Southern and mid-Atlantic cities, aims to enter five particular markets, and speaks bluntly about his plans for hiring alums of BB&T and SunTrust.
May 8 -
Elder abuse costs banks $1 billion in deposits a year, according to AARP. It has launched a video-game-style online training program that teaches bank employees what to be alert for.
May 8 -
A digital challenger bank is relying heavily on artificial intelligence to provide low-cost banking to low-income people and small businesses.
May 8 -
Departments across large institutions remain siloed, which leads to poor customer service. Fintechs are poised to take business from unhappy consumers unless banks address this problem.
May 8 -
Consumers expect financial institutions to provide mobile applications that combine ease of use with top-class security features. Biometrics could help credit unions keep up with these high-stakes technology demands.
May 8 -
Lenders say they are seeing a rise in synthetic identity and other types of attempted fraud. Here’s what they are doing to thwart it.
May 7 -
Bank 34 will no longer sell mortgages in the secondary market as it looks to reduce its reliance on volatile revenue streams.
May 7






















