While other industries reversed their previous downward trend, perceptions of the banking industry continue to get worse. Here are some steps banks can take to try to burnish their reputations.

Moebs Services attributed the falling revenue to higher overdraft fees being charged to consumers.

"We're going right at Bank of America, folks, in Charlotte, their hometown," JPMorgan Chase CEO Jamie Dimon said to cheers and laughter at a branch opening in midtown Manhattan. "We've been waiting a long time to start the expansion of Chase retail."

Brad Goedken wants agreements for HarborOne Bancorp to include better protections, such as cost reductions if a service fails.

The number of minority depository institution charters is declining even as their financial performance is going up, according to a new study by the FDIC.

Many people still distrust banks, but many also look askance at the social media giant, making it an unlikely savior of the unbanked.

The biggest challenge for credit union acquirers involves retaining commercial customers at the banks they buy. That's why constant communication, and having more commercial products and services, matter.

As lawmakers meet this week to discuss artificial intelligence, they should work with regulators to create universal and workable definitions.

The ATM manufacturer has added mobile banking integration, document signing, biometric authentication, video banking and a cash recycler to its DN Series.

Bruce Van Saun, CEO, shares details of the new digital channels the bank is building for consumers and small-business customers.

Nearly half the nation's state regulators have agreed to a new multistate licensing business for money servicers, including fintechs.

At the recent Digital Banking conference, a pair of credit union executives offered insights into how the shift toward digital services has impacted their branching strategy and vice versa.

The deal with Frandsen Financial is the 12th bank M&A transaction this year involving a seller in Wisconsin.

Seed, a San Francisco startup, has developed a platform that lets small businesses quickly open accounts online. That's an important feature for Cross River as it courts more fintech clients.

Shore Community Bank, which has five branches in Ocean County, will sell for $53 million.

Sterling Bancorp must enhance its BSA policies and hire an outside firm to review its account activity.

In a hyper-competitive job market, credit unions are finding creative ways to keep staff engaged and sweeten the deal for potential new hires.

Independent Bank in Texas, the seller, gained the business after buying Guaranty Bancorp.

The National Credit Union Administration is considering increasing the threshold for nonmember deposits but bankers have vowed to fight back, including possibly suing the regulator.

Facebook's plans to launch its Libra cryptocurrency dominated much of the discussion at American Banker's Digital Banking conference last week, but attendees also debated what big tech company might strike next and what future digital innovations are in store.