BBVA

Use of banks' mobile apps and websites has risen about a third since the coronavirus crisis began, according to J.D. Power.

Customers are more reliant than ever on digital banking tools, and institutions like OceanFirst, BBVA and M&T are thankful they had invested in teaching employees to show customers how to use them.

The bank is working with fintechs like Digit, Simple and Catch to provide new financial products to people with limited access to banking, says Susan French, head of products in the open platform division.

Calculating the average U.S. phone bill to be around $80 a month, San Francisco-based Digit has established a way for consumers to more easily set aside money for that expense.

The bank is investing in a new authentication platform because password-based security systems have too many weaknesses, says Juan Francisco Losa, BBVA’s global head of security architecture.

BBVA’s not sure if consumers or merchants will want to use an e-commerce marketplace to make bill payments in the same way they buy clothes — but if they do, BBVA wants to be the one to provide the necessary technology.

Europe's PSD2 data-sharing mandate is inspiring banks such as BBVA to form unconventional alliances.

Morgan Stanley is the latest firm to make a year-end efficiency push, eliminating about 1,500 jobs, according to people familiar with the matter.

BBVA USA said Monday that Susana Valencia will retain her job as Laredo City president while also overseeing commercial banking operations in its Texas border and Gulf Coast markets.

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