The events of 2020 have only served to accelerate a number of potentially disruptive trends among consumers when it comes to banking and financial services — What does the emerging future of consumer and retail banking now look like?

Promoted to executive director of the retail bank in April, McKinney oversees an operation that accounts for roughly 40% of Comerica’s workforce and 435 branches in five states.

The Dallas regional is placing deposits in several minority depository institutions, providing each with low-cost funds that can be redeployed in underserved communities.

The Dallas bank set aside less in the second quarter for credit losses than analysts expected. Executives cited action in Texas and California to reverse reopenings and said they're still committed to the oil and gas business.

While elevated loan-loss provisions are expected to eat into all banks’ earnings, midsize banks could suffer more than their big-bank rivals because they have fewer revenue drivers. Meanwhile, investors will be watching closely for any signs of dividend cuts stemming from the Federal Reserve’s caps on payouts.

They join an ever-expanding list of companies choosing to close offices early Friday to observe the day that commemorates the end of slavery.

Leaders of companies including Citizens, Comerica and Truist offered more upbeat assessments of loan demand and credit quality than they have in recent weeks. But others warned of weakness in key sectors such as energy and real estate, and said forbearance policies may be hiding potential pitfalls.

Rather than selling off assets at a steep discount, the Dallas company is considering taking equity positions in energy firms struggling to make loan payments in the wake of collapsing prices.

The New York-based credit card issuer is expanding its board to 13 members with the addition of Karen Parkhill.

The promotion of Melinda Chausse was one of several leadership changes the Dallas company announced this month.

The Dallas bank’s troubled energy loans reached a nearly two-year high as crude prices plummeted.

Can Charlie Scharf fix what ails Wells Fargo? How will Kelly King and Bill Rogers manage the integration of the biggest bank merger since the early 2000s? And will New Jersey Gov. Phil Murphy be able to beat back opposition from the banking industry and make good on his promise to create a state-owned bank? Here are 11 leaders to keep an eye on in 2020.

Comerica Bank won another five-year contract from the Treasury Department to run the prepaid Direct Express card program despite criticism of how it handled past fraud cases and customer service blunders.

Comerica will continue to handle the U.S. Treasury’s Direct Express prepaid card program, beating out other banks for the third time since the program launched in 2008, despite a high-profile glitch in 2018 that drew lawmakers’ scrutiny.

While his focus is on organic growth in Texas and California, Curt Farmer says he would consider a deal in those states if the right one comes along.

Wells Fargo's continued leadership shake-up led to more executive shuffling in the final two months of 2019.

Muneera Carr, who will become the San Francisco bank's controller on Jan. 6, is the newest addition to a team being assembled by CEO Charlie Scharf.

Many business customers are putting off expansion because they can’t find enough workers to fill available jobs.

Ralph Babb had stepped down as CEO in April. Curtis Farmer, who succeeded him as chief executive, will assume the chairman's title starting next year.

Commercial lending provided a boost for some regional banks in the third quarter, but further rate cuts and a slowing economy could challenge future growth.