IBM

The Delray Beach-based institution will change its name later this year to better reflect the communities it serves and its growth beyond serving just IBM staff.

Ludwig, a former regulator and CEO of Promontory Financial, and Mahan, the head of Live Oak Bancshares, say they want to back tech startups that support community banks. The ABA and ICBA are among the fund's investors.

IBM called for rules aimed at eliminating bias in artificial intelligence to ease concerns that the technology relies on data that bakes in past discriminatory practices and could harm women, minorities, the disabled, older Americans and others.

The bank is testing the emerging technology with IBM in an effort to speed up risk analysis and derivatives pricing.

Executives from the bank and the tech company have been working for months to create a cloud designed to address the challenges that often slow financial institutions' adoption of cloud computing.

Banks need to mitigate potential bias in algorithmic predictive models using artificial intelligence, as regulators are weighing how to oversee the emerging technology.

From improving call center operations to advancements in voice banking and more, distributed ledger technology has the potential to radically improve data security.

The artificial intelligence engine will handle simple queries directly, feed information to customer service reps for others and analyze all calls.

KeyBank is deploying new technology designed to improve the online and mobile banking experience and to guide branch employees' conversations with customers. The move comes on top of steps to modernize its IT infrastructure.

The tech company has taken World Wire, its blockchain-based cross-border payments network, live in 72 countries.

CULedger and the computing giant will work to develop blockchain technologies, create new products and improve existing ones.

The CUSO and tech giant have joined forces to help expand blockchian services to credit unions.

Banks want to encourage innovation by extending access to outside developers, but customer data remains vulnerable while in use by an application.

As robotic process automation expands into day-to-day lending operations, IBM is teaming up with UiPath, a startup that specializes in the new technology.

Fintechs are developing data-crunching, automated products that seek to help banks precisely calibrate capital levels. The banks' goal is to pass stress tests while maximizing returns to investors.

One of the few bright spots in Ingenico’s sagging revenue performance last year was double-digit growth within its global e-commerce unit, where it’s been experimenting with chatbots.

Bank and credit union regulators issued a statement giving institutions the go-ahead to try artificial intelligence and other emerging tech to detect money laundering. It's just what some institutions have been waiting for.

Promontory Financial Group CEO Eugene Ludwig says AI tools can remove the risks — and discrimination — involved in opening the U.S. financial system to newcomers.

The merger could help make open source and cloud computing more commonplace at banks. But it may have an unintended consequence as well.

Banks should work to shield some customers who may otherwise be flagged or blocked by AI-powered safeguards, and consider using alternative data to expand services to the underbanked.