Merchant

Standardizing charge backs would make management easier, and merchants would only have to understand one set of protocols, which could also standardize responses, says Monica Eaton-Cardone, COO of Chargebacks 911 and CIO of its parent company Global Risk Technologies.

Two of the three multibillion-dollar payment mergers announced in 2019 closed this week, and these global giants must now fend off the invigorated fintechs eager to nab unhappy merchant and bank clients.

If Bank of America had decided a few years ago to end its joint venture with First Data, it would have been looked upon as just another instance in which a bank was either planning to handle its own payments in-house, or turning those tasks over to a processor.

As management teams meet to set their priorities, there is a range of issues, including consolidation, cybersecurity and succession planning, that will likely come up.

The hack prompts renewed concerns about security of data held in the cloud; lawmakers acknowledge that Facebook’s proposed Libra cryptocurrency could have applications for law enforcement.

Amex's multi-merchant rewards coalition, Plenti, may have failed, but ExxonMobil never gave up on the program's potential.

The Fed's involvement will inject competition into the market and offer merchants choice as they weigh their payments acceptance options, argues John Drechny, CEO of the Merchant Advisory Group.

The ongoing availability of stolen account information used to perpetrate vishing and phishing was exacerbated by the Capital One data breach disclosed this week, affecting 100 million accounts, and is likely to increase fraud threats.

Long overshadowed by food delivery startups such as Uber Eats and on-demand delivery service players such as Postmates, delivering fuel to a consumer’s vehicle is a convenience service that is growing in the U.S. and other markets.

A breach that compromises personal data of more than 100 million people is never good, but the company did follow some security best practices.