Merchant

Only through data can issuers create a superior digital customer experience and provide strategic guidance to help on-the-go customers, writes Lisa Woodley, vice president of FSI customer experience for NTT Data Services.

A challenge for governments and banks in emerging countries is persuading consumers and small businesses to move from the informal cash economy to electronic payments. A project in Peru may be the answer.

China's mobile payment lessons for U.S. bankers; Steven Mnuchin's wishful thinking on GSE reform; unpacking Mick Mulvaney's CFPB relocation musings; and more from this week's most-read stories.

There are lot of PINless debit transactions available to capture, and First Data's migration to dual messaging on Star supports any method a consumer may choose at the point of sale.

Payment collections will never be easy, but the availability of so much data and the means to make meaningful sense out of it with AI and advanced analytics is helping collections firms be more efficient and smart about their interactions, writes Scott Kendrick, vice president of marketing at CallMiner.

Amazon and Walmart are battling to build an e-commerce presence in India, making Flipkart a key target for an aquisition.

Samsung Pay has worked to differentiate itself from other mobile wallets with Samsung Rewards, and now it’s enriching that program with a cash-back option and the ability to purchase rewards points like airline mileage programs.

Visa and Mastercard's "single button" for online payments seems like it would most directly threaten PayPal, but the card networks' campaign puts just as much pressure on Amazon's omnichannel push.

The provision would make it harder for criminals who use real Social Security numbers to create fake personas and then apply for credit.

The spread of breached identity information has resulted in an outbreak of new account creation fraud with a new ground zero for the crimes pointing right at Latin America.