Merchant

Debt collectors, credit card companies and mortgage lenders have borne the brunt of the Consumer Financial Protection Bureau's public enforcement actions over the past four years, yet banks have paid the most in penalties and restitution, according to a new study released by an agency insider.

Merchants and cardholders alike have been challenged by the perceived additional time to complete the EMV transaction. These concerns pushed both Visa and MasterCard to create a response to improve the speed of transacting: Visa's Quick Chip and MasterCard's M/Chip Fast.

Caffe Ladro's had an online store for years, but it's never been as important as it is today, as the Seattle chain faces competitors — including the notoriously tech-savvy Starbucks — that have stretched the limits of how to sell coffee online and through mobile devices.

The FTC and the Florida Attorney General’s office have charged a web of related defendants with bombarding consumers with illegal robocalls in an attempt to sell them bogus credit card interest rate reduction and debt relief services.

A growing number of marketplace lenders and other fintech companies say they no longer use FICO scores or are using them in a limited way. The open question is whether their alternative methods will be more effective.

Mortgage lenders, debt collectors and credit card companies have borne the brunt of the Consumer Financial Protection Bureau's public enforcement actions over the past four years, yet banks have paid the most in penalties and restitution, according to a new study released by an agency insider.

Consumer advocates are urging the Consumer Financial Protection Bureau to strengthen its proposal to rein in payday lending, arguing it would still allow borrowers to be abused.

The FCC's Consumer Advisory Committee recently reviewed its proposed rule on government debt collection calls and offered ideas about how to inform current rulemaking to implement TCPA amendments.

A megabank on the surface might not seem like the right fit for the financing needs of upstart craft breweries, but Bank of America's Brian Mulvaney has cooked up quite a niche business.

JPMorgan Chase announced it is closing its Houston auto loan collections unit and laying off 90 workers.