'Active' Mobile-Banking Users Do More Than Check Balances

Published June 25, 2008, 1:00 a.m. EDT

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Updated June 25, 2008, 12:00 a.m. EDT

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Though mobile-banking users predominately check their account balances using their mobile devices, many also partake of a number of other banking services, according to Bruce Cundiff, director of payments research and consulting at Javelin Strategy and Research, a Pleasanton, Calif.-based research and consulting firm. "The active present mobile-banking user goes beyond checking balances," he said Monday at SourceMedia's Mobile Commerce Summit in Las Vegas. Most mobile-banking users, 64%, check account balances, while 33% pay bills, 31% monitor transactions and 27% transfer funds among accounts, he said.

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