Technology

Advertising, marketing and payments are changing very quickly and traditional players will need to adapt quickly in order to survive, according to new data.

Part of First Data's new approach to security provides a view of the digital underbelly crooks use to trade in illicit information.

Biometric scans provide security and convenience, but still carry risk that requires additional technology, writes ValuePenguin analyst Robert Harrow.

Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.

Several leading banks and corporations in Spain are launching a cross-industry development platform called Red Lyra, leveraging blockchain technology to streamline the creation of services that use digital identities.

KeyCorp is acquiring HelloWallet, a personal financial management product it has offered its bank customers since 2015, from the investment research firm Morningstar.

JetBlue Airways Corp. plans to test facial-recognition technology to match travelers to passport or visa photos, adding to efforts by other carriers to eliminate the need for boarding passes.

Visa plans to support 3-D Secure 2.0 in an upcoming enhancement to its Verified by Visa service, giving merchants and issuers real time accurate customer authentication of cardholders and a superior end user checkout experience.

In the elite card sector, issuers have been aggressively honing their rewards programs and offering hefty bonuses to those who switch. It's a golden opportunity to win the long-term spending of a wealthy customer base, but only if banks can keep those customers on board after the sparkle fades from that initial offer.

Attacks like the WannaCry ransomware require issuers to educate staff and shore up technology defenses, writes Bob Antia, cheif security officer of Unitrends.