Technology

There’s currently a focus on investing in technology and data to remain competitive, but financial firms also need to ensure they are helping workers adapt, argues Synchrony’s Margaret Keane.

Digital payment innovators have shown an almost limitless propensity to home in on banks’ turf, and Citigroup is ready to strike back.

Mainstream firms are joining the push to let cannabis firms use banks; the companies say they can help banks make lending decisions quicker.

The scope of customer experience spans multiple products and services that comprise the merchant technology and payment service ecosystems, according to Paul Perry, a contributor for the technology company Relay.

As more U.S. e-commerce merchants look to accept cross-border payments, they must contend with payment processes that are less straightforward than they are used to — but which consumers have come to expect.

Beyond Apple’s glitzy product rollouts this week, the tech giant quietly notified users of new policies and a fee to Apple Pay Cash, the account in which the Apple Card deposits rewards.

Billions of dollars in investments are pouring into digital payments, but the hefty numbers obscure a regulatory and competitive squeeze that could shut banks out of the profits for good.

A new feature from the microinvesting app Stash allows users to accumulate free stock in the companies where they spend money.

The watchdog’s report — requested by Sen. Elizabeth Warren, D-Mass., and Rep. Elijah Cummings, D-Md. — called for civil money penalty authority and better supervision to guard consumer data.

Citigroup Inc. is jumping into the battle over the $90 billion in swipe fees that merchants pay each year to process debit and credit cards.