Technology

As with many mobile apps and services, I think we underestimated the fragmentation issue. That includes consumers preferring different operating ecosystems, and also different versions of Android or iPhone hardware, according to Ankit Kumar, manager of digital payments and mobile financial services at Gemalto.

Facial recognition technology and a person-to-person payments app are just two innovations that have sprung from a workplace that fosters creative thinking and welcomes ideas from across the organization.

Our 16th annual Most Powerful Women in Banking rankings; why Regions did away with teller jobs; small banks lagging in deposit share; and more from this week's most-read stories.

AI-powered assistants will change the customer experience for the better, but first they must achieve a more human level of service, executives said during a discussion at Finovate.

Global Payments hopes to strengthen its position among restaurant merchant acquirers by paying $415 million in cash for food services and software company Sicom Systems.

Australians' love for contactless payments is driving the Australia and New Zealand Banking Group to incorporate mobile withdrawal technology to its ATM network.

In September, the National Credit Union Administration barred five people from the industry, including one individual who was accused of working to embezzle more than $1 million.

Sourcemedia's annual PayThink conference is always productive and informative, and this year's event was no exception.

State regulators are planning to sue the agency over its special-purpose charter, but the charter would be an important step forward for the regulatory system.

Watt hearing suggests IG lessened her oversight; those who invest in a publicly traded bitcoin mining company can expect volatility.