Predictive analytics

Credit union professionals offered insights into how technology is changing the collections process during the recent National Credit Union Collections Alliance conference in Las Vegas.

During the National Credit Union Collections Alliance conference, experts shared best practices on several topics, including navigating member bankruptcies and positioning auto loans for a downturn.

Getting the right product at the right time to the right member has become the mantra.

Institutions that fail to embrace AI, machine learning and data analytics could quickly find themselves losing ground to competitors.

AI can help reduce risk, make more loans and find ideal members for credit unions.

Credit unions are getting better at using data analytics to pitch loan refinancing options to members, though there are still some pitfalls with the strategy.

The companies have teamed up on a product to help banks, especially small ones, give customers more accurate insights into their own financial health.

OnApproach was launched in 2005, while Trellance was launched just two years ago as a division of CSCU

The bank and card program provider is starting to use AI in many areas, but it's also trying to build paths forward for employees whose jobs will be affected.

A year after buying the artificial intelligence fintech Layer 6, TD Bank is "rewiring how the organization has worked," Gregory Braca says.

Policymakers need to update banking regulations to minimize the risks posed by technology companies entering financial services, a well-known policy analyst says in a new paper.

Banks use anti-money-laundering and fraud systems to try to catch scams that prey on senior citizens. A few, including Wells Fargo, are working on artificial intelligence that could spot them even earlier.

Data scientists from NASA, Google and hundreds of other places are working for financial firms in their spare time. Is this a good idea?

Two groups are asking the agency to restrict collectors to "one live conversation per week" with a borrower and up to three phone attempts per week.

Few firms have been able to blend predictive virtual assistants, geolocation, data analytics and other cutting-edge technology into apps like TD Bank, which has more mobile users in Canada than anyone in finance.

Trellance has acquired IronSafe, which provides data analytics to more than 2,300 credit unions.

Two of the credit union movement's biggest names are teaming up to help CUs better tackle big data.

Analytics for retirement readiness.

Reconciling accounts, predicting market turns and their effects on portfolios, and even answering client faxes (yes, faxes) can all be done better with artificial intelligence, the custody bank says. Experts describe it as a cutting-edge program.

On the first day of the 2018 CUNA CFO Council conference, futurist Mike Walsh gave credit unions a hint of the world to come from both a consumer and business point of view.