Retail & Commercial

For an industry on the precipice of redefining what a bank is and does, there's a disturbing absence of effort to welcome more women.

Associates of Glen Falls Insurance said that it bought Loomis & LaPann, an insurance unit of Arrow Financial that focuses on amateur sports, for an undisclosed price.

Some are on the hot seat. Others are replacing legends or overseeing make-or-break initiatives — from big mergers to product expansions to tech overhauls. These are the bankers to keep an eye on in the new year.

Union Community Bank in Mount Joy, Pa., will promote its chief operating officer to lead the bank, after the retirement of its longtime president and chief executive.

A bill in Wisconsin would help libraries collect overdue book fines by allowing them to share patron information and use collection agencies or law enforcement agencies.

Branches using technology to issue cards on the spot leads to increased card usage, so banks should aim to maintain instant issuing capability with the EMV conversion.

The Bancorp in Wilmington, Del., is looking for a new chief executive. The $4.7 billion-asset company said that Frank Mastrangelo resigned as CEO to become its technologist in residence.

Under Jill Castilla, the once-sleepy Citizens has been transformed into a thoroughly modern institution that has become a model for other small banks trying to stay relevant in an increasingly competitive financial services marketplace. For that reason and more, she is one of American Banker's three community bankers of the year.

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The first state inquiry into marketplace lending is seeking information from a broad mix of companies, including consumer lenders, small-business lenders, and firms that are not primarily in the lending business.